Control Room Operations Manager

1 week ago

Etobicoke, Ontario, Canada Purolator Full time

Job Summary

Purolator is seeking a highly skilled Operations Coordinator to join our team in the Control Room. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our Control Room, managing transportation activities, and maintaining accurate records.

Key Responsibilities

  • Manage and track the arrivals and departures of all vehicles, including trailers and equipment
  • Maintain accurate records of transportation activities, including yard inventory and trailer moves
  • Review daily transportation requirements to ensure correct equipment is used to meet volume agreements and operational capacities
  • Handle operational and shipping issues, mitigating customer, operational, and financial impacts
  • Communicate with management, sales, and customer service teams to resolve delays in shipments
  • Responsible for the distribution and tracking of equipment issued to transport teams
  • Ensure completion of daily yard checks and entry into the Yard Management System
  • Control and establish accurate arrival and departure times of all linehaul units
  • Provide continuous updates of yard positions for view
  • Plan, coordinate, and monitor yard access for trailers
  • Partner and collaborate with managers, team leaders, shunters, drivers, and carriers to ensure no disruption in operations
  • Act as a central communication point and lead communication with the network team
  • Partner and collaborate with carriers, management, shunters, drivers, and linehaul control to identify and communicate issues/problems and maintain progress reports
  • Responsible for assigning equipment to shunters, linehaul/city bulk drivers, and carriers
  • Establish and implement effective procedures and controls to safeguard assets and mitigate risks
  • Complete all reports and required documentation as per scheduled timelines
  • Ensure compliance with all safety and yard rules and regulations

Requirements

  • 2-5 years of control room coordinator experience in the industry
  • Demonstrated experience in Excel and application-based software
  • Experience communicating with all levels of business

Education

A diploma in Administration and/or an equivalent combination of education and training.

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