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Operations Coordinator Control Room Lead
2 months ago
Job Summary
Purolator is seeking a highly skilled Operations Coordinator Control Room Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our control room, managing transportation activities, and maintaining accurate records.
Key Responsibilities
- Manage and track the arrivals and departures of all vehicles, including trailers and equipment.
- Maintain accurate records of transportation activities, including yard inventory and trailer moves.
- Review daily transportation requirements to ensure correct equipment is used to meet volume agreements and operational capacities.
- Handle operational and shipping issues, mitigating customer, operational, and financial impacts.
- Communicate with management, sales, and customer service teams to resolve delays in shipments.
- Responsible for the distribution and tracking of equipment issued to transport teams.
- Ensure completion of daily yard checks and entry into the Yard Management System.
- Control and establish accurate arrival and departure times of all linehaul units.
- Provide continuous updates of yard positions for view.
- Plan, coordinate, and monitor yard access for trailers.
- Partner and collaborate with managers, team leaders, shunters, drivers, and carriers to ensure no disruption in operations.
- Act as a central communication point and lead communication with the network team.
- Partner and collaborate with carriers, management, shunters, drivers, and linehaul control to identify and communicate issues/problems and maintain progress reports.
- Responsible for assigning equipment to shunters, linehaul/city bulk drivers, and carriers.
- Establish and implement effective procedures and controls to safeguard assets and mitigate risks.
- Complete all reports and required documentation as per scheduled timelines.
- Ensure compliance with all safety and yard rules and regulations.
Requirements
- 2-5 years of control room coordinator experience in the industry.
- Demonstrated experience in Excel and application-based software.
- Experience communicating with all levels of business.
Education
A diploma in Administration and/or an equivalent combination of education and training.