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Operations Coordinator Control Room Lead

2 months ago


Etobicoke, Ontario, Canada Purolator Full time

Job Summary

Purolator is seeking a highly skilled Operations Coordinator Control Room Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our control room, managing transportation activities, and maintaining accurate records.

Key Responsibilities

  • Manage and track the arrivals and departures of all vehicles, including trailers and equipment.
  • Maintain accurate records of transportation activities, including yard inventory and trailer moves.
  • Review daily transportation requirements to ensure correct equipment is used to meet volume agreements and operational capacities.
  • Handle operational and shipping issues, mitigating customer, operational, and financial impacts.
  • Communicate with management, sales, and customer service teams to resolve delays in shipments.
  • Responsible for the distribution and tracking of equipment issued to transport teams.
  • Ensure completion of daily yard checks and entry into the Yard Management System.
  • Control and establish accurate arrival and departure times of all linehaul units.
  • Provide continuous updates of yard positions for view.
  • Plan, coordinate, and monitor yard access for trailers.
  • Partner and collaborate with managers, team leaders, shunters, drivers, and carriers to ensure no disruption in operations.
  • Act as a central communication point and lead communication with the network team.
  • Partner and collaborate with carriers, management, shunters, drivers, and linehaul control to identify and communicate issues/problems and maintain progress reports.
  • Responsible for assigning equipment to shunters, linehaul/city bulk drivers, and carriers.
  • Establish and implement effective procedures and controls to safeguard assets and mitigate risks.
  • Complete all reports and required documentation as per scheduled timelines.
  • Ensure compliance with all safety and yard rules and regulations.

Requirements

  • 2-5 years of control room coordinator experience in the industry.
  • Demonstrated experience in Excel and application-based software.
  • Experience communicating with all levels of business.

Education

A diploma in Administration and/or an equivalent combination of education and training.