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Administrative Support Specialist

2 months ago

Calgary, Alberta, Canada Alberta Health Services Full time
Your Opportunity:

As an Administrative Support III at Alberta Health Services, you will play a vital role in supporting the operations of our diagnostic areas. This position requires advanced administrative skills and knowledge to support complex procedures and initiatives within a department or program.

Key Responsibilities:
  • Assist with patient bookings and flow
  • Provide general support duties within the department, including reception, photocopying, faxing, and image archiving
  • Answer the telephone and address patient inquiries
  • Relay messages and complete documentation
  • Contact other departments to communicate urgency of ordered diagnostic tests
  • Accurately and timely transcribe physician orders
  • Contact and advise patients and other care teams of upcoming appointment dates/times and any preparation necessary
Requirements:
  • Completion of Grade 12 or equivalent
  • Medical Office Assistant, Medical Terminology, or equivalent education
  • Clerical experience in a fast-paced acute care healthcare environment
  • Prior experience and strong knowledge of Diagnostic Imaging
  • Working knowledge of patient information systems and proficiency in keyboarding, Word, and Excel
  • Previous client-facing experience with proven ability to multitask and communicate effectively
Preferred Qualifications:
  • Minimum 1-year diagnostic imaging experience in an acute care setting
  • Working knowledge of PACS (Picture Archiving and Communication System)
  • Experience working with legacy RIS and Connect Care systems