Healthcare Support Specialist

1 week ago


Coquitlam, British Columbia, Canada Retirement Concepts Full time
About the Role

The Healthcare Aide (HCA) reports to the Director of Care and/or designate and provides person-centered and quality care. The HCA at our communities is an integral member of the team, performing their role in accordance with established policies and procedures, while maintaining the rights of residents and ensuring they are treated with respect and dignity.

Responsibilities:
  • Follows established care plans.
  • Provides personal care for our residents from admission or transfer, including bathing, grooming, dressing, assists with meals, oral hygiene, and performing other care duties as applicable.
  • Responds to call bells/alarms.
  • Observes and monitors residents' progress, symptoms, and behavioral changes and reports significant observations.
  • Utilizes proper safety protocols when operating mechanical aids such as specialty beds, wheelchairs, and stretchers to transport residents.
  • Aids with lifting and/or transferring of residents by following established lifting/safety techniques.
  • Provides residents with nutritional assistance (e.g., meals, nourishment, and tray service, assists residents to eat as needed). Assists residents to and from dining areas in accordance with meal service schedules. Reports any appetite/fluid/food intake changes or concerns immediately to the nurse.
  • Encourages resident participation in food service and clean up.
  • Performs laundry of residents' personal clothing as required.
  • Involves the resident in organizing and maintaining their home environment, ensuring it is done according to the residents' wishes and needs.
  • Attends and participates in community and education programs.
  • Required to work positively and collaboratively with all team members and supervisors.
  • Performs other related duties as required.
Qualifications:
  • Graduate from a recognized Care Aide Program.
  • An active registration with the British Columbia Care Aide & Community Health Worker Registry.
  • Food Safe Level 1 Certificate an asset.
  • Medication Administration Certification an asset.
  • Previous experience in a long-term care facility an asset.
  • Demonstrates ability to provide compassionate and empathetic care.
  • Ability to read, write, and speak English proficiently and understand verbal and written instructions.
  • All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
  • Must be in good health, physically able to perform repetitive tasks, lift, squat, bend, stand, and walk as required to perform the duties of the position.


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