Quality Assurance Leader

3 weeks ago

Mississauga, Ontario, Canada Graphic Packaging International, Inc. Full time


Position Overview

  • Lead the standardization of quality initiatives across various locations; develop a cohesive team of quality specialists.
  • Oversee the quality assurance program aimed at ensuring the consistent production of goods that meet established benchmarks.
  • Coordinate with suppliers, production staff, and clients to address quality concerns and enhance overall quality standards.
  • Deliver technical training and guidance to management and staff regarding product safety protocols and continuous improvement initiatives.

Key Responsibilities

  • Establish a quality team across multiple locations, standardizing processes and enhancing existing quality systems.
  • Design and maintain a quality management system focused on minimizing process variation and ensuring compliance with industry standards.
  • Set quality control goals and align them with production practices in collaboration with other management personnel to optimize product reliability and reduce costs.
  • Develop and enforce product quality strategies and procedures, overseeing measurement requirements and compliance with specifications.
  • Guide inspection and testing teams to ensure quality assurance for raw materials and finished products.
  • Organize and promote training sessions related to product quality and reliability.
  • Occasionally act as the primary contact for clients regarding quality matters and represent the company at client sites as necessary.
  • Address, assess, and resolve customer feedback and complaints regarding quality.
  • Monitor and manage customer insights related to quality performance.
  • Supervise the activities and projects of all quality team members.
  • Implement effective supplier management practices and controls.
  • Collaborate with raw material suppliers on specifications and manage vendor-related issues.
  • Oversee customer specification management.
  • Manage trials and new business initiatives, creating and communicating plans as needed.
  • Provide oversight and direction in areas related to operational controls and prerequisites, including pest management and good manufacturing practices.
  • Communicate findings and implement necessary corrective measures.
  • Ensure compliance with third-party quality control program requirements.
  • Conduct annual training sessions on safety and quality standards.
  • Evaluate supplier performance metrics.
  • Support lean manufacturing and organizational efficiency initiatives.
  • Identify opportunities for cost savings within quality management functions.
  • Conduct audits of product and process quality.
  • Review and report on quality metrics and continuous improvement initiatives.
  • Oversee quality management system assessments for local operations.
  • Uphold and enhance the company's reputation through ethical practices and adherence to core values: Integrity, Respect, Accountability, Relationships, and Teamwork.

Qualifications

  • Degree or diploma in Business or a related field; a bachelor's degree is preferred.
  • 3-5 years of experience in quality management at a multi-site level or equivalent experience.
  • Experience with Six Sigma methodologies is advantageous.
  • Possession of a valid driver's license is preferred.
  • Strong written and verbal communication skills.
  • Proven ability to lead and manage multi-site priorities.
  • Prior supervisory or management experience is essential.
  • Proficient in Microsoft Office applications and internet research.
  • Familiarity with quality management systems and process improvement.
  • Experience with technical testing in production settings.
  • General knowledge of printing and converting technologies is a plus.
  • Willingness to travel across multiple locations and for training purposes.
  • Current passport and ability to travel domestically and internationally.
  • Availability to work overtime as required.
  • Ability to distinguish and match colors accurately.

Working Environment

  • Office and manufacturing settings across multiple locations.
  • Travel to various meeting venues, which may include international destinations.

Graphic Packaging is an Equal Opportunity Employer. We are committed to inclusive recruitment practices and are pleased to accommodate individual needs in accordance with applicable accessibility legislation.


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