Front Desk Representative
2 weeks ago
We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities- Guest Registration: Register arriving guests, assign rooms, and ensure accurate and efficient check-in and check-out processes.
- Customer Service: Provide exceptional customer service, respond to guest inquiries, and resolve any issues or complaints in a professional and courteous manner.
- Room Management: Maintain accurate records of room assignments, vacancies, and reservations, and ensure that rooms are cleaned and prepared for incoming guests.
- Communication: Answer telephone calls, relay messages, and communicate with guests, colleagues, and management in a clear and professional manner.
- Administrative Tasks: Perform various administrative tasks, including data entry, filing, and photocopying, as required.
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Language: English.
- Work Hours: 30 to 40 hours per week.
- Health Benefits: Dental plan, disability benefits, health care plan, and vision care benefits.
- Financial Benefits: Registered Retirement Savings Plan (RRSP).
Hotel Dene and Conference Centre is a dynamic and fast-paced work environment that requires a high level of organization, attention to detail, and excellent communication skills. As a Front Desk Agent, you will be working in a team environment and will be required to maintain a high level of professionalism and confidentiality at all times.
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
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Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full timeFront Desk Agent Job DescriptionWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve guest complaints and claims in a professional and courteous manner.Process guest departures,...
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Front Desk Representative
3 days ago
Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full timeFront Desk Agent Job DescriptionWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve guest complaints and claims in a professional and courteous manner.Process guest departures,...
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Front Desk Representative
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Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...
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Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.Key...
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Cold Lake, Alberta, Canada Hotel Dene and Conference Centre Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Hotel Dene and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a smooth and efficient check-in and check-out process.Key...
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