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Bilingual Contact Centre Representative, Canadian Banking, TD Bank
2 months ago
Join our team of dedicated professionals at TD Bank, where we strive to deliver exceptional customer service and support to our clients. As a Bilingual Customer Service Representative, you will play a key role in providing assistance to our clients in both French and English.
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities
- Provide exceptional customer service to clients in both French and English
- Respond to client inquiries and resolve issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to improve customer service skills and knowledge
Requirements
- Bilingualism in French and English (spoken and written)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required
What We Offer
As a Bilingual Customer Service Representative at TD Bank, you will have the opportunity to work in a dynamic and supportive team environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
