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Private Client Service Associate
1 month ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Professional to join our team as a Client Support Specialist in Financial Services. As a key member of our team, you will provide exceptional customer service and administrative support to our clients and colleagues.
Key Responsibilities
- Assist Portfolio Managers in preparing for client meetings by arranging required documentation.
- Craft reports for analysis of client accounts.
- Accept/create leads and ensure administrative documentation and lead coding.
- Provide a high level of organization for your designated branch by excelling at administration.
- Prioritize and handle your own workload to meet service level agreements requirements for service and productivity.
- Ensure all necessary due diligence to support the accuracy and compliance of all customer transactions and activities and raise issues where appropriate.
- Be knowledgeable of, adhere to and complete required practices and procedures in a timely manner.
- Maintain a culture of risk management and control, supported by effective processes.
- Participate fully as a member of the team, suggest improvements and support a positive work environment that promotes service to clients, colleagues, partners, the business and Bank.
Requirements
- Two (2) or more years of experience.
- Mutual Fund licensed.
- Canadian Securities Course (CSC) Preferred (Required to complete within 1 year of role).
- Strong communication skills.
- Basic knowledge of the business supported.
- Bilingual- French/English required.
About TD Bank
TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.