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Personal Banking Associate

1 month ago


Montreal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a Personal Banking Associate to join our team at TD. As a Personal Banking Associate, you will be responsible for establishing and maintaining relationships with our customers, providing them with exceptional service and support.

Key Responsibilities

  • Engage with customers to understand their financial needs and provide personalized solutions.
  • Guide customers through the banking process, ensuring a seamless experience.
  • Build trust and confidence with customers by providing expert advice and support.
  • Work collaboratively with the team to achieve sales and service targets.
  • Stay up-to-date with banking products and services to provide customers with the best possible solutions.

Requirements

  • High school diploma and/or 1+ years of relevant experience.
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months.
  • Post-secondary or undergraduate degree (in related field) preferred.
  • Proficiency in using MS Office (Word, Excel, and Outlook), branch software, and internet.
  • Knowledge of banking solutions and processes to advise customers.
  • Strong communication and interpersonal skills.

About TD

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Why Join TD?

We offer a dynamic and inclusive work environment, where you can grow your career and make a real difference in the lives of our customers. Our Total Rewards package includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Language Requirement (Quebec only):

Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.