Partner Account Manager

4 weeks ago

Oakville, Ontario, Canada Tbwa ChiatDay Inc Full time
Remote - Canada

Who we are

Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast-paced, ever-changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results Geotab is seeking a Partner Account Manager who will strategically expand a Partner's footprint, and promote long-term sustainable, profitable business relationships for the company. If you love technology, and are keen to join an industry leader — we would love to hear from you

What you'll do:

The Partner Account Manager (PAM) plays a critical role in developing and nurturing strong business relationships within an assigned list of Geotab Partners. A successful Partner Account Manager will manage and maintain health, support, revenue growth and increased mindshare with their Partners. By establishing trusted relationships and managing day-to-day interactions with these accounts, the Partner Account Manager will develop and maintain strong, collaborative relationships and provide innovative and valuable business recommendations to increase Partner product knowledge and overall sales activity.

How you'll make an impact

- Manage and develop Geotab Partner relationships to drive revenue and unit sales through new and existing Partners.
- Enable Partner success by providing necessary tools, training, and resources to drive Geotab sales.
- Work with internal stakeholders across the company as needed to develop sales strategies and facilitate growth & expansion for assigned accounts.
- Provide a feedback loop from Partners about the market, customer needs, and product performance to inform product development strategy.
- Document activity through Salesforce - maintain and update regularly.
- Forecast and track key account metrics including monthly, quarterly and annual forecasts - sales activations, terminations and revenue.
- Ensure Partners and Geotab successfully meet agreed revenue, profitability and market share targets.
- Serve as the subject matter expert for Partners and their customers by keeping Partners informed about new products/updates, educating and demonstrating Geotab solutions.
- Assist with RFPs/RFIs, serve as an intermediary between Partners and Geotab's internal RFX team as required.
- Engage Partner to collaborate with the Pilots & Implementation team to facilitate prospect's desired outcomes, and build a deployment/onboarding plan.
- Regularly assess the Partner landscape to uncover new areas for Partner growth; propose and manage programs and initiatives accordingly.
- Regularly consult with marketing to maximize success of co-marketing and lead generation activities and initiatives.
- Attend trade shows and conferences to build company credibility, brand presence and identify new Partner expansion opportunities.
- Maintain current knowledge of all Geotab solutions, technology platforms, competitors and industry trends that impact the Partner network.

What you'll bring to the role

- 5+ years of experience in technical sales/account management.
- Experience in the telematics industry or a strong knowledge of Geotab products and services.
- Proven track record of developing new sales/Partner accounts.
- Demonstrated success in accurately forecasting account and volume activities, meeting and exceeding goals.
- Highly adaptable to changes in business direction, products and needs from both a Partner and internal Geotab perspective.
- A well-defined sense of diplomacy, including solid negotiation, influencing, conflict resolution, and relationship management skills.
- Ability to effectively deliver difficult messages while emphasizing a positive, future-oriented perspective.
- Technical competence using software programs, including Google Suite for business and Customer Relationship Management (CRM) tools (Salesforce).

Why job seekers choose Geotab

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work

At Geotab, we have adopted a flexible hybrid working model. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings.

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies, please contact us at careers@geotab.com.

The annual base salary for this position is anticipated to be the range listed below. The actual base salary for this position would depend on a variety of factors such as skills, qualifications, education and overall experience. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.

Hiring Range: $97,000 - $115,000 CAD

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