Family Programs Coordinator

3 months ago

Vancouver, Canada Mount Pleasant Neighbourhood House Full time

**Mount Pleasant Neighbourhood House (MPNH) **is located on the unceded, occupied, ancestral and traditional homelands of the xʷməθkwəyə̓ m (Musqueam), Skwxwú7mesh (Squamish) and Səlílw̓ ətaʔ/Selilwitulh (TsleilWaututh) Nations. We recognize the vast cultural diversity of Indigenous people and acknowledge the heterogeneity of their opinions, representation, needs and desires. We dedicate ourselves to walking in solidarity beside our Coast Salish neighbors and community members as we work collectively towards community building.

**Job Title**

Family Resource Programs Coordinator

**Job Purpose**

Mount Pleasant Neighbourhood House is seeking a Family Resource Programs Coordinator to maintain and create programs that strengthen families in the neighbourhoods that we serve. Some of our programs are focused on families with children 0-6, while other programs include families with older children. Programs generally are scheduled during the daytime, M-F, with some programming on evenings and weekends.

Family support services are community-based services that assist and support parents in their role as caregivers with the goal of promoting parental competency and strengthening family life, leading to healthy child and family development. This position’s role also includes building peer support among families and connecting them to family support & other relevant services at MPNH and with community partners.

As part of the Community Services team, this position works closely with other family resource programs, community organizations, Neighborhood Houses and other relevant programs and services in an inclusive and multicultural setting. Services provided are accessible, integrated, neighbourhood-based, and culturally responsive. In addition to overseeing and sometimes facilitating programming, the Family Services Coordinator will ensure proper recordkeeping and oversight of services for the purpose of reporting to funders and the community. Working with the Director of Community Services, they will supervise Family Services Facilitation staff, contractors, and childminding staff, as needed.

**Duties and Responsibilities**

**Program Coordination and Development**:

- Build and maintain a full schedule of parent training and education programming with a range of strategies for imparting knowledge, improving skills, and building awareness of resources.
- Plan workshops and trainings for neurodivergent families. Provide programming whenever possible that is responsive to indigenous communities, linguistic and religious (or cultural) communities residing in MPNH service area, LGBTQ+ families, families with children with disabilities and diverse abilities, families who have experienced displacement.
- Create and maintain relationships with community partners and venues in the community to offer place-based parenting programs for families such as but not limited to weekly Family Drop-Ins, Nobody’s Perfect Programs, Mother Goose, My Tween and Me and Kinder-prep programs.
- Support the planning and organizing of house-wide events and initiatives that involve families, in conjunction with other MPNH staff. Evaluate and keep records of participant profiles and key statistics including input into funder reports, database system, including intake forms, narrative, and statistical reports.
- Make 1-1 referrals as needed for FRP participants to supports for counselling, advocacy, information.
- Publicize and promote FRP programs, creating posters, newsletter, and website content in conjunction with MPNH communications coordinator.
- Maintain information and support resources, sharing and updating with the literacy coordinator, community resources coordinator, settlement staff, and other staff at MPNH who interact with families.

**Staff and Volunteer Coordination**:

- Create and maintain relationships with program facilitators, both volunteer and paid, recruiting and supervising as needed.
- Maintain and create recruitment, training, supervision, and information systems for childminding staff, ensuring compliance with relevant policies and best practices, coordinating with the Director of Childcare.
- Create and maintain schedule for childminding staff doing FRP work.
- Ensure that FRP systems and personal communication adheres to relevant confidentiality and privacy policies.
- Support the work of MPNH as a whole and MPNH community building through staff meetings/retreats/ training.

**Qualifications**
- Post secondary education in social work, education, community support, multicultural work, or related field in combination with experience in the field.
- Minimum 2 years of experience implementing family resource programming.
- Minimum 2 years of experience working with families in a multicultural environment.
- Demonstrated knowledge of early childhood development and family dynamics.
- Knowledge of group social programming and ability to facilitate programs that encompasses building peer-to-peer connec

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