Supervisor, Administrative Assistant

1 week ago

Mississauga, Canada ErinoakKids Centre for Treatment and Development Full time

**Supervisor, Administrative Assistant**

**Permanent Full Time**
**37.5 Hours/Week**
**Mississauga Site**

**Work Arrangement: (4 days’ on-site/1 day remote)**

**Position Summary**:
ErinoakKids is currently seeking a talented and dynamic individual to fill the role of Supervisor, Administrative Assistant. Based out of the ErinoakKids
Mississauga site and reporting to the Vice President, Information Systems &
Corporate Support Services, this position will be responsible for supervising a team of Administrative Assistants.

**Key Responsibilities**:

- Provides leadership and supervision to the Administrative Assistant team in order to meet organizational needs and goals;
- Orients and trains Administrative Assistant team; maintains necessary and consistent skill set levels across the organization;
- Assigns workload to Administrative Assistant team and coordinates reassignment to ensure workload volumes are balanced, while effectively maintaining support needs;
- Liaises with Site/Program Managers to understand workload and deadlines in order to schedule assignments appropriately;
- Develops team’s strengths through coaching, role modelling and motivation to achieve individual and team performance objectives;
- Remains current with organizational processes, collaborates with both
- Administrative Assistant team and Site/Program Managers to recommend process changes in the administrative function, as needed;
- Identifies best practices and trends, collaborates with both the Administrative Assistant team and Site/Program Managers on process improvements to recommend changes;
- Oversees the performance of Administrative Assistant team, builds on strengths or offers development opportunities, as needed;
- Coordinates and assigns projects;
- Prepares/presents Performance Appraisals;
- Ensures Administrative Assistant team are cross trained for knowledge sharing and coverage;
- Ensures compliance with all relevant policies and procedures;
- Participates in recruitment of new Administrative Assistants in conjunction with Site/Program Manager and HR;
- Other duties as required.

**Qualifications**:

- Post-secondary level education in Business Administration, a related field, or equivalent experience;
- Proven experience in a lead administrative or supervisory role; with a minimum 5 years working as an administrative assistant;
- Effective leader with a high level of integrity; ability to lead a team in a collaborative environment;
- Exceptional people skills: interpersonal, communication and social skills;
- Strong time management and problem solving skills to perform tasks independently or with mínimal supervision, and within required deadlines;
- Highly organized and detail oriented;
- Comprehensive knowledge of various administration functions and processes;
- Resourceful, ability to multi-task in a fast-paced environment;
- Self-motivated, results-driven and analytical;
- Proven display of ErinoakKids culture and values;
- Willingness to travel from site to site as required;
- Knowledge of database software processes (i.e. Meditech) is an asset.

**Why should you join us?**
- Competitive salary and benefit plan which includes Health and Dental options for you and your loved ones
- Healthcare of Ontario Pension Plan - (HOOPP)
- WorkPerks - Discounts for you and your family to enjoy an array of different services and amenities
- Employee Assistance Program / People Connect (Mental health supports available 24/7)
- Wellness Program
- Learning & Development opportunities - We are ready to work with you in pursuit of your goals There are plenty of ongoing internal and external learning opportunities that are available to all our staff, as well as professional supports in place from day one
- Mentorship Opportunities
- Direct observation from a mentor to help new graduates develop into skilled clinicians
- The people and most of all the KIDS

**To view our state of the art buildings - please check out this YouTube video along with our Social Media sites**
- We will make accommodations as provided for pursuant to the Ontario Human Rights Code. Applicants who require accommodations for disabilities or other specific grounds need to make their needs known in advance to Human Resources._
- ErinoakKids is an equal opportunity employer, and we are committed to being a diverse, equitable and inclusive workplace._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care

Application question(s):

- Do you have or are you willing to get 3 doses of the COVID-19 vaccine?

Work Location: In person

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