Front Desk Clerk

3 weeks ago


Surrey, Canada Bear Creek Villa Full time

**Key Accountabilities**
- Manage all incoming calls in a timely, professional and courteous manner
- Miscellaneous / Admin tasks as required
- Shows commitment, initiative and self-reliance in managing personal and career development
- Ongoing focus on continuous improvement
- Build personal and professional organizational skills
- Capable of independent learning (i.e., self study, self directed learning)

**Knowledge and Skills**
- Experience using a busy switchboard required
- Computer literate
- PC and typing skills required: working knowledge of Excel and Word would be an asset
- Professional telephone manner
- Excellent organizational, interpersonal, written and verbal skills
- Prior customer service experience
- Good written and verbal communication skills

To be successful in this role you must have previous office experience and excellent telephone manner.

**JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO**:

- Complete and log any incident reports, daily activity reports or other written documents as requested by the residents.
- Must be able to keep the front desk neat and clean at ALL times.
- Receive and follow Front Desk schedule/instructions from supervisor.
- Answer all incoming calls and take messages if needed.
- Respond to ALL emergencies ( Medical, Lifeline and Fire ).
- Check/lock ALL exit doors.
- Set up breakfast items when in morning shift

**Job Types**: Full-time, Permanent

**Salary**: From $18.50 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

COVID-19 considerations:
Please be advised that Bear Creek Villa has implemented a mandatory COVID-19 vaccine policy. All employees are required to be fully vaccinated unless a properly supported Human Rights exemption applies

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Front desk: 2 years (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location

Application deadline: 2023-02-07



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