Front Desk Receptionist

2 months ago


Surrey, Canada Cloud Nine Canines Full time

A fully established and licensed Dog Daycare in Surrey looking for a part-time receptionist for our busy location.

Main responsibilities and duties:

- Scheduling clients for daycare, or overnight boarding services on a weekly basis
- Booking assessments for new clientele when needed
- Maintaining vaccination records and recording payments
- Answering phone calls
- Light cleaning and tidying of the front office
- Communicating with the team regarding schedule changes or new clients
- Selling and explaining services to new clients
- Helping with retail purchases
- Communicating difficult issues and problem solving with clients and staff
- **Must love dogs**
- Previous reception experience preferred but not necessary
- Ability to use Google services (Gmail, Google Drive, Google Sheets, etc.)
- Exceptional written and verbal communication skills
- **Excellent interpersonal and customer service skills**:

- Highly organized
- Exceptional and friendly telephone etiquette
- Fast learner
- Ability to remember many Doggie names and faces
- Detail-oriented
- Self-motivated
- **Must have access to vehicle**

**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 30 per week

Schedule:

- Morning shift

Application question(s):

- Do you have reliable transportation?

Work Location: In person



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