Office Assistant

3 days ago

Brantford, Canada Wilfrid Laurier University Full time

**Date**:Nov 27, 2024

**Location**: Brantford, CA

**Company**:Wilfrid Laurier University

**Department**: Faculty of Education

**Job Type**: Limited Term

**Full-time/Part-time**: Part Time (>910 hrs/year)

**Campus**: Brantford

**Reports to**:Manager, Education Programs with day-to-day supervision by the Program Coordinator and/or Chair.

**Employee Group**: PAG

**Application Deadline**:12/04/2024

**Requisition ID**:8785

Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.

Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics. Laurier's Waterloo, Kitchener, and Brantford campuses are located on the shared traditional territory of the Neutral, Anishnaabe, and Haudenosaunee peoples. This land is part of the Dish with One Spoon Treaty between the Haudenosaunee and Anishnaabe peoples and symbolizes the agreement to share, protect our resources, and not to engage in conflict. Laurier's Milton campus is located on the traditional territory of the Mississaugas of the Credit, and part of the Nanfan Treaty of 1701 between the British Crown and the Haudenosaunee Confederacy.

**Position Summary**

At Laurier, we are a community. It’s what brings our students here and what keeps our people here. As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our employee community.

We currently have an opportunity for you to join the Laurier community as a Office Assistant in the Faculty of Education’s Dean’s Office. As a team member in the Dean’s Office, the incumbent will contribute to the service orientation and efficient operation of the unit, specifically focused on the Bachelor of Education (BEd) and Education Minor (EM) programs and Teaching Option (TO).

Reporting to the Manager, Education Programs the incumbent will provide a wide range of administrative functions. They will take day-to-day functional guidance from the B. Ed Chair or Advisor. The incumbent must be self-motivated and comfortable dealing with a variety of client audiences including students, faculty, staff, community agencies, other university departments, other universities, and the general public. This position requires a high level of sensitivity, diplomacy and judgment regarding the diverse, evolving nature of the Faculty, its resources, and community relationships.

**Accountabilities**

**Building Coordination**
- Coordinates with SHERM to ensure health and safety procedures, policies, and practices are being adhered to;
- Coordinates service requests for maintenance repairs for building and equipment and custodial requests;
- Coordinates with Special Constable with regards to security requests and emergency situations;
- Coordinates faculty, student and staff training with regards to classroom technology, videoconferencing, conference phone, portable computer lab, accessible learning aids;
- Coordinates external contractor schedules for building maintenance work;
- Administers the distribution of campus wide communication with regard to service interruptions, scheduled maintenance, inspections, Library, building hours, course cancellation, One Card access and other notices as required;
- Coordinates with Facilities with regards to the Faculty’s OneCard access, including registering new users and declaring access levels, identifying access levels for existing users, maintaining building access hours;
- Coordinates with Facilities and Library to communicate building hours and ensures automatic locked doors and alarm set is accurate;

**Administrative**
- Assists with updates to website and program pages;
- Updates the school and school board information on Navigator - e.g. Principal changes, address, new partner school opportunity data;
- Prepares and edits correspondence and other materials as required;
- Maintains building directories and emergency contact lists;
- Assists Brantford faculty and staff with providing Cognos student reports as requested;
- Assists with distribution, tracking and collection of technology materials;
- Assists with organizing and updating academic environment;

**Customer **Service**
- Provides high quality customer service to all internal and external contacts with information on programs, Faculty/WLU

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