Office Administrator/receptionist

6 months ago


Calgary, Canada Sage Hill Physiotherapy & Redstone Physiotherapy Full time

Sage Hill & Redstone Physiotherapy is looking for a
- Highly motivated, self-initiated, and responsible professional
- Proven ability to multitask effectively
- Demonstrates accountability and reliability in maintaining patient accounts
- Obtains, records, and updates personal and financial information for Private, MVA, WCB, and PCN cases
- Excellent communication skills, interacting effectively with clients
- Performs duties such as answering phones, booking appointments, processing payments, and following up with clients and insurance companies
- Brings valuable experience in healthcare, with a preference for physiotherapy clinic experience
- Possesses strong computer proficiency
- Adept at greeting patients/clients and managing incoming phone calls
- Provides comprehensive front desk and clerical support
- Maintains a current and accurate filing system, files all correspondence
- Updates client records/tracker and monitors office supplies inventory
- Acts as a case manager for each client
- Responds promptly to client, insurance adjuster, physician, and staff inquiries
- Proficiently handles the processing of extended health care insurance
- Manages motor vehicle insurance clients and protocols
- Addresses worker's compensation board insurance clients and protocols
- Conducts daily cash transactions, maintains records
- Handles treatment charges and invoices with precision

Must be available Monday to Saturday and able to work at both Sage Hill Physiotherapy(NW) and Redstone Physiotherapy(NE).

**Job Type**: Part-time

**Salary**: $15.00-$16.00 per hour

Expected hours: 10 - 20 per week

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English, Hindi, Punjabi (preferred)

Ability to Commute:

- Calgary, AB T3N 1L4 (required)

Work Location: In person



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