Public Engagement Coordinator

7 months ago

Edmonton, Canada City of Edmonton Full time

**Job Number***:
**48228**

Join the City of Edmonton’s Research, Engagement and Communications team and help contribute to collecting public feedback to support evidence-based decision making.

The Public Engagement Coordinator will work closely with other Research, Engagement & Communications team members and project teams to provide integrated research, engagement and communications services.

Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way. With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

- Assist in the implementation of elements of integrated research, engagement and communications plans involving a range of activities and projects
- Draft and proof copy for surveys, engagement display boards, online engagement, news releases, public service service announcements, backgrounder documents, collateral materials, newsletters, advertising copy, key messages, speaking notes, with a focus on engagement materials
- Generate story ideas, social media posts and media activities to advance the project’s goals
- Develop engaging content for the City of Edmonton’s engagement portal, websites and digital channels
- Provide communications support for public engagement events
- Plan and support the implementation of in person and online engagement events such as the booking of space, space planning, catering, digital management of attendees, digital and in person meeting setup, recording feedback, and other logistics
- Coordinate and facilitate messaging for media, and internal and external communications
- Liaise with internal colleagues, external suppliers and stakeholders
- Coordinate revision, approvals, production and distribution of communication materials (e.g., print, posters, leaflets, brochures, guides, newsletters, videos and advertisements) and liaise with suppliers and other members of the Communications and Engagement department to ensure products meet objectives and specifications, on time and within budget
- Achieve results with a commitment to a respectful and inclusive style
- Perform other related duties as required

**Qualifications**:

- Completion of a two-year post-secondary diploma in Communications, Public Relations, Journalism, Marketing, English, or a related discipline
- Formal training in public engagement is an asset
- Minimum of two years of experience in a designated corporate public engagement, communications, public relations, public affairs, public information or related position, ideally within a large complex organization
- Knowledge of public engagement, public relations, corporate communications principles, and corporate marketing principles and techniques
- Demonstrated ability to gather technical information from clients and translate it into accessible engagement and communications materials
- A proven ability to manage multiple projects and deliver quality engagement and communication products and advice on time
- General knowledge of advertising, media, social media, video and design coordination, and print production
- Proven track record of building effective working relationships with staff, clients and internal groups at all levels of an organization; demonstrated respectful and inclusive working style
- Strong written and verbal communications skills, with demonstrated experience creating formal business materials
- Experience and proficiency with contemporary computer technologies (e.g. Google platform etc.)
- Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded style
Willingness to listen, learn and lead with empathy, develop your Leadership Competencies and align yourself with Communications and
- Engagement Strategic Pillars: People Leadership, Integration, Service Excellence and Business Professionalism
- Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
- Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
- Applicants may be tested

**_ Up to 1 permanent position available_**

**Hours of Work**: 40 hours per week, Monday to Friday. This position may require occasional evening and weekend work and is eligible for the Hybrid Work Program.
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

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