Care Coordinator

5 months ago

Langley, Canada iScope Concussion and Pain Clinics Full time

**Job Title**: Care Coordinator

**Reporting To**: Clinic Manager

**Position Status**:Permanent

**Primary Work Location**: Langley Clinic

**Days/Hours of Work**: Monday to Friday, Days

**Salary Range**: $40,000 to $50,000

iScope Concussion & Pain Clinics is a specialized treatment and assessment Center offering a range of services and treatments with several locations across Canada. Our clinics use a variety of diagnostic tools to identify the root cause of a patient’s pain. Our team of highly skilled Physicians and Allied Health Professionals work together and provide a personalized treatment plan so our patients can feel better sooner. We are committed to helping patients manage their pain effectively and improve their quality of life, in addition to a seamless and positive healthcare experience while providing a high standard of care.

**ROLE SUMMARY**:
**KEY RESPONSIBILITIES**:

- Responsible for the initial contact with new patients upon receiving referrals from external providers and schedule intake appointments. Using a pre-established intake form, the Care Coordinator will meet with patients and complete an intake prior to seeing internal physicians.
- Schedule and coordinate patient appointments with physicians for internal assessments and recommended therapy. This includes scheduling initial therapy visits, including Botox and trigger point injections. Completes necessary paperwork for external referrals, such as optometry.
- Ensures smooth communication and collaboration with both internal and external healthcare providers.
- Supports the creation and submission treatment plans that are catered to the patient’s unique needs in partnership with the interdisciplinary treatment providers.
- Acts as a primary point of contact for patients throughout their recovery journey. Fielding patient calls, addressing inquiries, and updating records based on symptom updates received from patients.
- Responsible for connecting with patients three months after the initial visit to assess their therapy progress and communicates or schedules necessary results with follow-up visits with physicians for ongoing care.
- Works closely with insurance adjusters, particularly in cases where recommended therapy is declined by ICBC or WorkSafe BC. Follows up with adjusters to address any concerns and ensure necessary approvals.

**EDUCATION AND EXPERIENCE**:

- Bachelor's degree in healthcare administration or related field
- Prior experience in outpatient clinic coordination or healthcare administration.
- Familiarity with concussion and pain management practices is a plus.

**KNOWLEDGE, SKILLS, AND ABILITIES**:

- Understanding of healthcare structures, processes, and outpatient clinic operations.
- Familiarity with medical terms and procedures related to concussion and pain management.
- Knowledge of insurance processes, specially with ICBC and WorkSafe BC, including dealing with adjusters and navigating coverage issues.
- Understanding how to manage and process referrals for specialized services.
- Proficiency in maintaining accurate and confidential patient records.
- Excellent verbal and written communication skills to interact effectively with patients, physicians, and insurance professionals.
- Strong organizational skills to manage patient schedules, appointments, and paperwork efficiently.
- Ability to empathize with patients experiencing pain or recovery, providing compassionate support.
- Capacity to address challenges, resolve conflicts, and find solutions to ensure smooth patient care coordination.
- Competence in using healthcare information systems and standard office software, such as Input Health.
- Ability to prioritize patient needs, ensuring a positive and supportive care experience.

iScope Concussion and Pain Clinics is committed to providing accommodation for people with disabilities. If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs.

iScope provides the necessary resources and support to ensure the health and safety of our employees. We encourage open communication regarding safety concerns and actively seek input from our team members to continually improve our safety measures.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

Work Location: In person

  • Youth Development Coordinator

    1 week ago

    Langley, Canada Nikhil's Anand & Care Full time

    Job TitleYouth Development CoordinatorAbout Nikhil's Anand & CareNikhil's Anand & Care is a company that values the well-being and growth of its clients, particularly youth. We are seeking a dedicated Youth Development Coordinator to join our team.Job DescriptionThe Youth Development Coordinator will be responsible for implementing life skills workshops,...

  • Care Coordination Specialist

    3 weeks ago

    Langley, Canada Retirement Concepts Full time

    This position reports to the Director of Care and/or designate. The Licensed Practical Nurse (LPN) plays a crucial role in coordinating care delivery and is responsible for implementing and evaluating individualized resident-centered care plans.Responsibilities:Develop and maintain professional relationships that support and strengthen the organizational...

  • Youth Program Coordinator

    1 week ago

    Langley, Canada Nikhil's Anand & Care Full time

    Job Title: Youth Program CoordinatorWe are seeking a skilled and compassionate Youth Program Coordinator to join our team at Nikhil's Anand & Care.About the Role:The successful candidate will be responsible for implementing life skills workshops, assessing client skill strengths and development needs, and providing individual and group counselling...

  • Office Coordinator

    1 week ago

    Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Office Coordinator to join our team at Noel Booth Child Care and Preschool LTD.This is a permanent position working 35 hours per week. As an Office Coordinator, you will be responsible for providing administrative support to ensure the smooth operation of our office.

  • Youth Program Coordinator

    4 weeks ago

    Langley, Canada Nikhil's Anand & Care Full time

    Job SummaryNikhil's Anand & Care is seeking a dedicated and compassionate Youth Program Coordinator to join our team. In this role, you will have the opportunity to make a positive impact in the lives of our clients by implementing life skills workshops, assessing client needs, and providing individual and group counselling sessions.Key...

  • Senior Care Coordinator LPN

    7 days ago

    Langley, Canada Retirement Concepts Full time

    OverviewAt West Coast Seniors Housing Management, we see our communities as a family and are equally committed to our residents and staff. We provide an engaging work environment and treat each other with respect and dignity.About the RoleThe Senior Care Coordinator LPN is responsible for coordinating care delivery of persons served in assigned community....

  • Youth Program Coordinator

    4 weeks ago

    Langley, Canada Nikhil's Anand & Care Full time

    Nikhil's Anand & Care is seeking a dedicated Youth Program Coordinator to join our team. As a key member of our youth services department, you will be responsible for implementing life skills workshops, assessing client skill strengths and development needs, and providing individual and group counselling sessions.The ideal candidate will have a college...

  • Youth Development Coordinator

    3 weeks ago

    Langley, Canada Nikhil's Anand & Care Full time

    Job Summary: We are seeking a dedicated and compassionate Youth Development Coordinator to join Nikhil's Anand & Care team. In this role, you will work closely with our team to deliver life skills workshops, provide individual and group counselling sessions, and support clients with special needs.Key Responsibilities:Implement life skills workshops to...

  • Patient Care Coordinator

    6 months ago

    Langley, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $49.20 - $67.08 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Administrative Support Coordinator

    6 days ago

    Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    Job DescriptionWe are seeking an experienced Administrative Support Coordinator to join our team at Noel Booth Child Care and Preschool LTD. As an integral part of our administrative staff, you will provide high-level administrative support to our management team and contribute to the smooth operation of our child care and preschool facilities.The ideal...

  • Patient Care Coordinator

    3 months ago

    Langley, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $49.20 - $67.08 / hour Why Fraser Health?: We currently have an exciting opportunity for a **Relief** **Part Time - Patient Care Coordinator** to join our team at **Langley Memorial Hospital **located in **Langley**, B.C. **This position is available until December 31, 2025 or Return of Incumbent. We...

  • Patient Care Coordinator

    5 months ago

    Langley, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $47.77 - $60.07 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Youth Program Coordinator

    7 days ago

    Langley, Canada Nikhil's Anand & Care Full time

    Nikhil's Anand & Care: Seeking a Dedicated Youth WorkerWe are looking for a motivated and compassionate Youth Worker to join our team at Nikhil's Anand & Care. As a key member of our organization, you will play a vital role in supporting the well-being and development of our clients.About the Role:This is a permanent position, working 30-35 hours per week....

  • Nursing Care Coordinator

    1 week ago

    Langley, Canada Century Group Full time

    We are seeking a qualified and compassionate Nursing Care Coordinator to join our team at Century Group in Langley, BC.Job SummaryThe successful candidate will be responsible for evaluating, directing, and maintaining resident care routines, including the administration of medications and assessment of residents' physical, psychological, and social health...

  • Operations Coordinator

    2 weeks ago

    Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    Job DescriptionWe are seeking an experienced Operations Coordinator to join our team at Noel Booth Child Care and Preschool LTD. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth day-to-day operation of our childcare services.Key Responsibilities:Administrative Tasks: Provide administrative...

  • Administrative Coordinator

    3 weeks ago

    Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    Administrative Assistant Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Noel Booth Child Care and Preschool LTD.Key Responsibilities:Administrative Support: Provide administrative support to our team, including managing schedules, coordinating travel arrangements, and preparing...

  • Administrative Assistant

    2 weeks ago

    Langley, Canada Noel Booth Child Care and Preschool LTD. Full time

    We are seeking an experienced and highly organized Administrative Assistant to join our team at Noel Booth Child Care and Preschool LTD. Key ResponsibilitiesProvide administrative support to senior management and other departmentsManage and maintain accurate records and databasesCoordinate travel arrangements, meetings, and appointmentsPrepare...

  • Clinical Assistant

    3 months ago

    Langley, Canada MedPro Respiratory Care Full time

    **About Us**:MedPro Sleep Apnea Clinic is a leading healthcare provider specializing in sleep apnea diagnosis and treatment. We are committed to improving the lives of our patients through comprehensive care and exceptional service. Our team is dedicated to providing quality healthcare solutions, and we are currently seeking a Receptionist to join our...

  • Critical Care Registered Nurse

    4 weeks ago

    Langley, Canada Fraser Health Authority Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team in the Intensive Care Unit. As a critical care registered nurse, you will be responsible for providing direct patient care, assessing patients, and collaborating with the interprofessional care team to ensure comprehensive care planning and delivery.ResponsibilitiesAssess patients and...

  • Customer Care Coordinator

    2 months ago

    Langley, Canada Marcon Full time

    **About Us** Many people will spend their lives in a Marcon home, so we have to build it right, every time. Founded in 1985, Marcon is an established real estate company specializing in acquiring, developing, building and managing properties across Metro Vancouver. A focus on quality and craft is what the business was built on, giving us a trusted name in...