Front Desk Sales + Kids Coordinator

4 months ago

Toronto, Canada VRTU Muay Thai & Fitness Full time

**VRTU Muay Thai**

Gone are the days of people being intimidated to enter a Muay Thai gym. Don’t let the sweat, screams, and high energy fool you - underneath it all is a team of dedicated and experienced fighters and trainers, who really just want to unleash the best version of YOU. Offering a new spin to the traditional Muay Thai classes, our workouts incorporate conditioning and strength training to tighten and tone, killer playlists to pump you up, and a raw authentic vibe that helps you unveil your inner fighter.

**Front Desk Sales + Kids Coordinator**

**Duties and Responsibilities**
- Front Desk & Sales_
- Enthusiastically greets members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.
- Personally checks each member into the gym using the proper check-in procedures.
- Identifies delinquent accounts and notify members / management accordingly.
- Facilitate the sale of memberships and packages for both kids and adults. Processes membership and personal training sales, in line with sales goals and targets.
- Actively calls past leads to book them into a trial class; offer membership promos
- Responsible for leads tracking, maintaining accurate sales notes, and following up with potential clients after their classes
- Attends weekly status meetings; takes minutes and tracks action items for the team
- Keeps gym google calendar updated; including upcoming events and class schedule changes
- Maintains neat appearance and wears proper uniform attire.
- Cleans and maintains the front desk area according to VRTU standards.
- Follows proper opening and closing procedures.
- Occasionally film or take pictures during training, for social media use.
- Other duties as assigned: to include but not limited to light cleaning and picking up of weights, managing inventory, assisting with events, monitoring gym rental agreements, and other administrative tasks.
- Kids Program Support_
- Assist with the development and implementation of VRTU’s kids programming in partnership with Brains & Bodies.
- Assist with the facilitation of children’s programming when applicable - including organizing games and indoor and outdoor educational activities for children, and overseeing childcare during our Kids Klub hours
- Assist with the implementation and coordination of VRTU’s summer camp; including but not limited to hiring and training staff, preparing daily lesson plans, permission forms, registration forms, etc.
- Assist with the administrative side of the Muay Thai kids programming and kids curriculum including monitoring enrolments, scheduling testing dates, preparing testing certificates, planning events, parent correspondence, etc.
- Liaise with schools to promote in-house workshops, fundraisers, and cross-promotion
- Constantly thinking of new and creative ways to enhance our kids programming, and engage new members.

**Qualifications**
- Completed or currently enrolled in postsecondary education (ideally in a child-related field of study (i.e. ECE, teachers college, etc))
- Excellent customer service and sales skills are required.
- Minimum 2 years experience working with children in an organized setting.
- Ability to effectively communicate both verbally, and in writing, with both staff and members.
- Understanding of basic cash processing procedures is required.
- Functional computer skills are required (Microsoft Word, Excel, PowerPoint, Google Drive Platform)
- Ability to multitask.
- Knowledge of Mindbody software is an asset.

**Job Perks**
- Fun, lively working environment
- Join a collaborative and supportive team
- Opportunity for growth as gym and programs develops
- Complimentary gym membership during duration of employment
- 20% off discount for friends and family

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Casual dress
- On-site gym
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- Evening shift
- Every Weekend
- Monday to Friday
- Weekends as needed

**Experience**:

- Sales: 1 year (preferred)
- Childcare: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-09-16

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