Front Desk Manager

3 months ago


Toronto, Canada Lunae Cosmetic Clinic Full time

**About Us**:
At Lunae Cosmetic Clinic, we pride ourselves on offering world-class cosmetic and aesthetic services in a serene and client-focused environment. We believe in empowering our clients through knowledge and providing holistic approaches to beauty and wellness.

We're looking for an energetic and dedicated Front Desk Manager to be the face of our clinic and ensure smooth operations at the reception. This role is integral to our team and is pivotal in maintaining our reputation for client care.

**Key Responsibilities**:
Client Experience: Greet clients warmly and assist them with appointments, inquiries, and services.

Scheduling: Manage appointments, ensure punctuality, and avoid conflicts or double bookings.

Staff Coordination: Collaborate with our team of professionals to optimize the daily operations of the clinic.

Administrative Duties: Manage client records, payments, and correspondence with utmost confidentiality and efficiency.

Sales & Promotion: Inform clients about ongoing promotions, new services, and packages.

Feedback Management: Collect client feedback and share insights with the management for continuous improvement.

**Qualifications**:
Proven experience in front desk management, preferably in a medical or beauty setting.

Exceptional communication and interpersonal skills.

A genuine passion for client service and a positive attitude.

Ability to speak Mandarin is a plus.

Ability to multitask and remain calm under pressure.

A proactive approach to problem-solving with strong decision-making skills.

Knowledge about cosmetic treatments is a plus but not mandatory.

**How to Apply**:
**Job Types**: Full-time, Part-time
Part-time hours: 8-16 per week

**Salary**: $15.50-$18.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

**Experience**:

- retail: 1 year (preferred)
- Front desk: 1 year (preferred)

Work Location: In person


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