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Administrative Associate

4 weeks ago

Calgary, Canada Monarch House Full time

The Administrator Associate will ensure a positive first impression of Monarch House for internal (employees, contractors) and external (public, vendors, funders) stakeholders. Effectively listening and asking questions to ensure calls and inquiries can be directed to the appropriate person, the Administrator Associate /Administrative Assistant ensures excellence in customer service and timely response.

The Administrator Associate /Administrative Assistant also provides administrative support to the local Home Health team by executing administrative processes and tasks.

**Location**:Calgary (center-based)

**Schedule**:Monday to Friday at 2PM - 6PM

**T**ake an inside look at what you will do each day**
- Utilize effective and courteous communication skills to answer the phone, greet visitors, respond to questions and collect information to direct inquiries
- Participate in administrative projects, create client/employee files, maintain staff/client records and filing.
- Maintain operation of photocopier, stocking of supplies, scanning, copying and filing of documents.
- Support the organization and preparation of staff meetings, orientations and/or other functions.
- Maintain office staff lists, staff duties lists, bulletin boards, kitchen, general office entrance areas, etc. as applicable
- Manage schedule adjustments and communicate changes to all associated parties in a timely fashion
- Support with invoice submission to government funders

**Here is what you will need to be successful**:

- Diploma or Certificate in Business Administration, Medical Administration, or related field.
- Minimum 1 year of experience in Customer Service or an administrative role
- Valid Driver’s License and access to a reliable vehicle

Preferred Qualifications:

- 1 year of experience in a call center environment
- Medical knowledge and/or medical background considered an asset
- French & English fluency both verbal and written is considered an asset.

**What Monarch House can offer to you**

We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning - and support and guidance whenever you need it.
- Competitive compensation that increases with your skillset
- Supervision hours for aspiring and provisionally registered clinicians
- Access to mentorship, premium resources, and subscriptions for professional growth and development
- Comprehensive health benefits for you and your family (if eligible)
- Flexible work options: choose from 3-day, 4-day, or 5-day work week (for clinicians)
- Create a hybrid working setup in any of our 11 locations across Canada (for clinicians)
- Join our annual _Best Practice Day_ for learning and reflection with our national community of clinicians
- Enjoy Paid Time Off and Personal Paid Days
- Mileage covered (for staff travelling to multiple centers and/or the community)

**Meet your **Monarch House** team**

Established in 2009 in British Columbia as an interdisciplinary treatment centre for individuals with autism spectrum disorder (ASD) and their families, Monarch House has now expanded its geographic network and services to include the full range of services for individuals with academic, behaviour, communication, learning, motor, physical, speech, social and vocational needs.

Monarch House is a dynamic team of professionals providing challenging career opportunities and fulfilling roles in British Columbia, Alberta, and Ontario. Our professional staff work collaboratively and/or individually with each client and specifically tailor services to their needs. Our services can be provided in our centres, at clients’ homes and schools, in the community, and in specialized housing settings. Working with the fields’ thought leaders, we conduct our own research and are committed to continuous learning to provide the most effective treatments possible.

**Monarch House is an Equal Opportunity Employer**:
We celebrate diversity and are committed to creating an inclusive environment for all employees. Your unique perspective is what makes us stronger.

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