Administrative Assistant
2 months ago
The Non-Academic Staff Association (NASA) at the University of Alberta is seeking a full-time Administrative Assistant (AA).
Reporting to Director of Operations, the AA is one of the most front-facing positions within NASA and provides support to a variety of positions and activities of the Union.
The AA is responsible for providing a wide range of administrative/technical and clerical services to the NASA Office, which includes being first point of contact and general administration, i.e. managing NASA’s telephone system, re-directing inquiries from union members, handling internal and external mail, etc. In addition, the AA is responsible for some event coordination as well as administration and clerical functions for NASA’s Labour Relations Officers and the University of Alberta Postdoctoral Fellows Association (PDFA) as required. This position is also responsible for receiving and directing visitors to the Office. Note: some responsibilities are in transition as NASA is moving to a electronic file-storage system.
RESPONSIBILITIES
**Office Reception**:
- Responsible for providing a positive image of NASA as the first contact for any caller or visitor to the office.
- Responds to incoming phone calls and assists caller by redirecting call to appropriate staff member, answers questions where appropriate, directs to the appropriate resources and books appointments where appropriate. Acts as administrator and first-level trouble-shooter for the telephone system, keys and door fobs.
- Processes all incoming and outgoing mail, faxes and couriers, ensuring appropriate distribution with special consideration of the confidential nature of some incoming and outgoing material.
**Office Administration**:
- Responsible for the general office and grievance files (office and storeroom) - opening, closing and maintenance of all files.
- Monitors and orders office supplies as necessary.
- Responsible for the maintenance and updating of the Labour Relations Database. Also responsible for ensuring monthly queries and reports are provided; assist Labour Relations Officers with grievance files as requested.
- Responsible for the ongoing maintenance and updates of the membership database, including address changes, assigning membership numbers and cards, status updates, and ensuring that corresponding mail lists are updated regularly (e.g. NASAList, Steward Listings, etc.)
- Provides administrative support as assigned to NASA internal committees, including meeting arrangements, minute-taking and other duties as may be needed.
- Provides full administrative and event coordination support to the PDFA, i.e. minute-taking, action item tracking, etc.
- Process and maintain record of “Time off for Union Business” forms.
- Assists with the coordination of NASA events as assigned ensuring appropriate administrative support and event coordination.
- Initial ‘troubleshooter’ for all photocopier issues.
- Responsible for recording and circulating minutes of monthly staff meetings, monthly PDFA Board meeting, and PDFA General Meetings.
- Provides additional secretarial support services to the Director of Operations (DOO) or the Executive as requested by the DOO or in support of other administrative staff.
EDUCATION
High school diploma required supplemental secretarial or office administrative courses/diploma an asset.
EXPERIENCE
- A minimum of one year experience working in a union or association or member services based organization is required while previous experience in the education sector would be an asset.
- Strong oral and written communication skills are necessary, specifically verbal communication with a variety of customers in varying states of distress.
- Excellent customer service skills. Resistance to stress, with an ability to manage multiple projects simultaneously and tolerate frequent interruptions and changes in priorities.
Must be available for an interview October 25, 2024.
**Job Types**: Full-time, Permanent
Pay: $46,133.52-$58,869.60 per year
**Benefits**:
- Dental care
- Extended health care
- On-site gym
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Are you available for an interview on October 25?
**Education**:
- Secondary School (preferred)
**Experience**:
- administrative: 1 year (preferred)
Work Location: In person
Application deadline: 2024-10-17
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