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Communications Advisor, Mayor’s Office

4 months ago

London, Canada City of London Full time

**Summary of Duties**
Reporting to the Chief of Staff, the Communications Advisor is responsible for providing advice and communications counsel to the Mayor. This position leads all communications including media relations, issue management, social media coordination, speech writing and community relations. This is a term contract position.

**Work Performed**
- Liaise with government offices, community groups, media partners and constituents to develop and sustain working relationships between City representatives and the Mayor’s office.
- Develop communication and public engagement strategies pertaining to the Mayor’s office.
- Develop and produce engaging and compelling content utilizing video, photos, and audio pertaining to the Mayor’s public engagements.
- Lead communications on behalf of the mayor during crisis resolution and emergency management situations.
- Collaboratively work with City administrators including corporate communications to aid in the development of various strategies, event organization and special projects related to communications.
- Maintain a working knowledge of all City of London business, Council directions, standing committees and policies.
- Identify emerging trends and potential issues through ongoing scans of media environment and develop issues management plans.
- Craft correspondence on behalf of the Mayor for the purpose of intergovernmental communication at the municipal, provincial, and federal levels.
- Conduct historical and demographic analyses of specific regions in the municipality to provide guidance on opportunities for resident engagement by council and Mayor’s Office.
- Develop clear, effective, and timely communication tools and templates such as presentations, speaking notes, news releases, backgrounders and media question and answers.
- Prepare the Mayor for media interviews and act as a spokesperson in the media when required.
- Act as a point person for all community groups to consult on status of communication initiatives.
- Undertake various special projects that support the Strategic Plan at the request of the Mayor.
- Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
- Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety.

**Qualifications/Experience**
- Undergraduate Degree in Communications, Public Relations, Journalism, Public Administration, or other related discipline which involves research and writing.
- Five years of related senior municipal office administration experience with sound knowledge of government or corporate communications preferably with a focus on media relations and speech writing.
- Project Management Certificate is an asset.
- Adhere to the City of London policies and procedures to include the Employee Code of Conduct.
- Valid Class G Driver’s License.

**Skills and abilities in the following areas are necessary**:

- Demonstrated knowledge and experience in communications, issues management, media relations with an understanding of the Mayor’s office.
- Demonstrated effective interpersonal and customer services skills, including conflict resolution and problem solving.
- Demonstrated ability to shoot - and quickly edit video - to produce engaging content across multiple social media platforms.
- Demonstrated ability to be an effective team member and contribute to programs and services provided by the team.
- Highly effective verbal and written communication skills, with emphasis on preparing content that resonates on various social media and digital platforms.
- Demonstrated ability to effectively communicate with diverse populations within the community; experience working collaboratively with organizations, clients, and other members of the public.
- Ability to provide a high level of attention to detail, make sense of data and solve problems.
- Ability to understand the importance of service delivery; contribute to the implementation of initiatives that support citizens in a timely and effective way.
- Strong organizational skills including but not limited to planning, prioritizing, time management and the ability to multi-task.
- Strong research and analytical skills.
- Demonstrated customer service focus and ability to prioritize and perform duties with tact, diplomacy, political acuity, and confidentiality.

**Compensation and Other Information**
$75,380

This position will require work on evenings and weekends.

This is a contract position within the Mayor’s Office at City Hall. This position is being filled on a temporary basis up to November 30, 2026.

Job Reference: COL01427