Technical Support Specialist
4 days ago
We are seeking a highly skilled Technical Support Advisor to join our dynamic team at YOVU Office Phone. As a Technical Support Advisor, you will be responsible for providing exceptional technical support to our customers in both English and French.
Key Responsibilities- Provide first-level technical support to customers via email, ticketing, and phone calls
- Assist in monitoring alerts and reacting where necessary
- Log incoming requests and escalate to team members
- Keep documentation up to date, including external knowledge base and asset details
- Provide assistance in onboarding new customers and other moves adds or changes
- Be involved in rotating after-hours on-call support
We are looking for a tech-savvy individual with a passion for problem-solving and a strong desire to deliver exceptional customer experiences. The ideal candidate will have a post-secondary education in IT and a minimum of 2 years of experience in a technical support role.
- Strong technical knowledge of PC and mobile device troubleshooting, networking basics, and IT service management
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions
- Fluency in both English and French, with the ability to communicate effectively with customers in both languages
At YOVU Office Phone, we are passionate about delivering exceptional customer experiences and providing innovative solutions to our customers. We are a growing company with a dynamic and supportive team culture, and we offer a comprehensive benefits package, including competitive wages, RRSP matching, and a comprehensive benefits package.
We believe that work should be a joyful and fulfilling experience, and we strive to create a work environment that is comfortable, inclusive, and supportive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada YOVU Office Phone Full timeJob DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our dynamic team at YOVU Office Phone. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada YOVU Office Phone Full timeJob DescriptionJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our dynamic team at YOVU Office Phone. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to clients and...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key ResponsibilitiesTechnical Support: Provide technical assistance and support to clients and...
-
Technical Support Specialist
1 week ago
London, Ontario, Canada PartnerIT Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our computer networks.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
1 week ago
London, Ontario, Canada PartnerIT Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our computer networks.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our computer networks.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada PartnerIT Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our computer networks.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada YOVU Office Phone Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at YOVU Office Phone. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide first-level...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada YOVU Office Phone Full timeAbout the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at YOVU Office Phone. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring that their issues are resolved efficiently and effectively.Key ResponsibilitiesProvide first-level...
-
Technical Support Specialist
6 days ago
London, Ontario, Canada PartnerIT Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our computer networks.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
6 days ago
London, Ontario, Canada PartnerIT Corporation Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at PartnerIT Corporation. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our computer networks.Key ResponsibilitiesProvide technical assistance to clients via...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada Cognizant Full timeAbout the RoleCognizant is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesTechnical Support: Provide first-level technical support for hardware, software, networks, and mobile devices.Remote Desktop...
-
Technical Support Specialist
2 weeks ago
London, Ontario, Canada Cognizant Full timeAbout the RoleCognizant is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesTechnical Support: Provide first-level technical support for hardware, software, networks, and mobile devices.Remote Desktop...