Front Line Reception and Customer Service

5 months ago


Kitchener, Canada Angie DeGroot Desjardins Insurance & Financial Services Agency Full time

**Do you have a Dynamic Personality? Are Super Positive ?? and Looking for a NEW Career?**

Our team is looking for a Receptionist / Customer Service Representative to help perform a variety of tasks within our insurance offices.

**Compensation**:

- **Salary plus** **Bonus'**:

- **35,000** - **40,000 Base ( depending on experience) plus Bonus**:

- Monthly and or quarterly team and Personal Production promotions and bonus
- 3 weeks vacation after 1 year
- Health Benefits Available
- RRSP match program available
- Employer will support General License (OTL )within 3 months

**Responsibilities**
- Professionalism and attention to detail.
- Ability to multitask.
- Strong command of the English Language. if not your first language must be fluent ( Verbal and Written)
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to take direction.
- Strong organizational and prioritization abilities.
- Performs administrative / clerical activities
- Performs various administrative and clerical tasks
- Willingness to obtain Insurance Licenses in the future( favorable Score is required for Desjardins License Sponsorship)
- Upon receiving a call, assists the client in order to ensure the client's complete satisfaction and retention. Establish customer relationships and follow up with customers, as needed.

**Qualifications**:

- High school diploma.
- 2 years of experience doing office work.
- Knowledge of financial documents.
- Ability to use computer software and ease with communication technology.
- Experience with operations/ customer service.
- Continuous desire to improve.
- Comfortable with office administrative tasks
- Favorable credit score 600+ for Desjardins Sponsorship
- These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees._



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