Inside Sales B2B and Service Specialist

3 months ago

Cambridge, Canada Qualité N.D.E. Limitée Full time

Quality NDE, the largest distributor of Non-Destructive Testing products and equipment in Eastern Canada, is looking for Inside Sales clerk and Service Specialist. Our office offers a warm and relaxed atmosphere and is located in Cambridge, Ontario.

You are known for your professional attitude; customer care and teamwork are important for you; this job is for you

The main task of this job is to support the sale team, calibrate, repair and maintain a variety of Quality Control equipment (NDT).

**POSITION DESCRIPTION AND RESPONSIBILITIES**:

- Develop relationships with current and future customers while supporting sales growth.
- Support the sale team with quotes, answering calls, customer support.
- Schedule regular visits to current and prospective customers to strengthen relationships and understand their needs better.
- Greet and assist customers when they come to picking up parcels, ensuring a positive experience.
- Maintaining the customer database.
- Install, maintain, repair, and calibrate a variety of non-destructive equipment at our clients' locations, ensuring their proper functioning and accuracy (magnetic benches, demag, gaussmeter, shunt, x-ray system, liquid penetrant line dryer, film processor, radiation detection portal and more).
- Receive and ship goods according to the purchase orders and prepare the bill of ladings.
- Any other duties related to the job.

**YOUR PROFILE**:

- Minimum of 5 years experience in sales (B2B - Commercial products).
- Strong public relations skills.
- Knowledge of non-destructive testing (NDT) products and equipment, with an understanding of various NDT methods such as magnetic particle, dye penetrant X-ray and others.
- Developed manual dexterity, capable of performing mechanical and electrical repair.
- Dynamic and self-sufficient, you will have to work alone or as a team.
- Proficient with computer software such as Word, Excel, Outlook, CRM, etc., for managing documentation and communications.
- Detail-oriented with strong sense of initiative and the abilities to handle multiple tasks simultaneously.
- Valid driver's license, necessary for travel to our client locations and operational needs.
- Ability to occasionally travel to the United States for training and specific assignments, demonstrating flexibility and a willingness to broaden your skills and knowledge.

**WHAT WE OFFER**:

- Competitive salary**:We value your experience and reward your expertise with a competitive salary.**
- Benefits: Enjoy comprehensive benefits (insurance: drugs, disability, life, health), including a pension fund, and provided equipment to facilitate your work.
- Flexible schedule: Monday to Friday, from 08:00 to 17:00, with an early finish on Fridays at 16:30 during the summer.
- Continuous training: We believe in continuous learning and invest in your professional development.
- Warm atmosphere: Our office offers a friendly and relaxed atmosphere, where you will feel at home from day one.
- Team spirit: Join a team that values teamwork and supports each other in achieving our common goals.
- Team lunches: Every first Wednesday of the month, enjoy a meal paid for by Qualité NDE to strengthen bonds with your colleagues.

Eligibility Requirements**:Only individuals already established in Ontario, Canada will be considered. You must have the right to work in Canada**.

**Workplace**:
Quality NDE Ltd

275 Sheldon Drive, Unit 3

Cambridge, ON N1T 1A3

Type d'emploi : Temps plein

Rémunération : à partir de 20,00$ par heure

Heures prévues : 40 par semaine

Avantages:

- Assurance Maladie Complémentaire
- Assurance Vie
- Stationnement sur place

Horaires de travail:

- Du Lundi au Vendredi
- Quart de jour

Types de paie supplémentaire:

- Heures supplémentaires majorées

Lieu du poste : En présentiel

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