Client Services Coordinator, Social Enterprise

6 months ago


Aurora, Canada Blue Door Full time

**Blue Door**

Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency housing services since 1982.

**Reasons to Join Blue Door**
- Comprehensive Benefits & RRSP
- Work-life Balance
- Paid Time off such as personal needs days and generous vacation time
- Wellness Committee events such as yoga, luncheons, and holiday activities

**Client Services Coordinator, Social Enterprise**

Reporting to the Senior Manager, Social Enterprise, the Client Services Coorindator, Social Enterprise will be responsible for the day-to-day social components of the program. This includes providing 1:1 support to address the needs of Construct Trainees, developing employment goals/outcomes and performance tracking. The applicant must be willing to address issues head on and actively seek ways to support program participants. This person must be a team player - participating in team meetings, providing new ideas on how to enhance and improve the program, as well as being flexible in completing various tasks as needed with a consistency and within the values, goals and mission of the organization.

**What does a Client Services Coordinator do?**
- Serve as the social arm of the program, providing mental health support, daily check-ins, and coaching to ensure the health and safety of all participants.
- Conduct regular one-on-one check-ins with trainees, offering informal counseling to foster independence and healthy partnerships.
- Collaborate with program managers and support staff to ensure comprehensive participant support, including career planning, employment skill development, and coordination with program partners for job opportunities.
- Develop and maintain relationships with private employment partners to establish a direct employment pipeline for program graduates, while also engaging past graduates to foster a sense of community.
- Work closely with on-site staff to address underlying issues, utilizing effective conflict resolution skills and Crisis Prevention Intervention (CPI) training when necessary.
- Connect participants with community supports and services, exploring new opportunities to enhance program resources and support offerings, while assisting clients in navigating available community resources.
- Fulfill other assigned duties as needed to contribute to the overall success and growth of the program.

**What you bring to the table**
- Minimum Bachelor of Social Work Degree or equivalent combination of Bachelor level education and experience.
- 1-2 years work experience in a social service field.
- Knowledge of community resources available in York/Durham Region and surrounding areas.
- Excellent communication (oral and written), time management, problem solving, and organizational skills.
- Demonstrated computer literacy including Microsoft Office, and digital marketing platforms.
- Experience with learning management systems (Learn Dash) and social media an asset.
- Clear Vulnerable Sector Screening police check required.
- Valid Driver’s license, reliable vehicle, and insurance.

**Salary information: $60,000-$70,000**
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and Blue Doors AODA Policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance._
- Please check out future opportunities by visiting our Careers Page at Careers - Blue Door._

**Salary**: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience working in a Not-for-profit organization?

**Education**:

- Bachelor's Degree (required)

**Experience**:

- social services work: 1 year (required)

Licence/Certification:

- driver's license and your own vehicle? (required)

Work Location: Hybrid remote in Aurora, ON L4G 6V7



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