Cft-front Door Service Coordinator
5 months ago
**Child and Family Therapist - Front Door Service Coordinator**
**Permanent Full Time**
York Hills is a children’s mental health agency serving children and families in York Region. York Hills offers a wide range of mental health services, support and partnerships providing meaningful and evidence informed/based treatment to children, youth, and families.
**Benefits**: Full extended health and dental, life insurance, EAP, LTD and RRSP plan. Generous paid time off including vacation, sick and personal days. Commitment to employee development through internal and external training and development opportunities.
**About the Role**:
The Front Door System Coordinator provides support to children and youth up to the age of 18, and their families referred for service at York Hills. The Coordinator will maintain regular contact with families during their wait for service, which will include assessment of risk and needs. The Coordinator will be responsible for designated pre-admission tasks as well as overseeing group services that meet the identified needs of waiting families. Support to our Walk In and Phone In support service, as well as providing brief therapy will also be part of this role. The Coordinator’s role is to minimize the impact of wait time on families by providing timely intervention as well as to offer strategies and support for those families that may benefit from brief solution-focused service and/or group therapy.
**Here is what you will need**:
- Master's degree in social work (MSW), Counselling Psychology (or equivalent), and registration with an appropriate governing body with at least 3 years of experience in a children’s mental health setting.
- Experience working with children, youth and their families struggling to manage when the effects of depression, anxiety, strained social relationships, self-injurious behaviour, trauma, psychiatric diagnoses, attentional and learning disabilities, and difficult family dynamics interfere with their ability to function as they wish at home, school or in the community.
**We are looking for an exceptional individual who has**:
- Desires to be part of a growing dynamic learning focused organization that is family centered and believes in the inherent resilience and strength of children, youth, and families.
- Prior experience supporting families waiting for service is an asset, with an ability to assess the level of risk, which will include monitoring, reviewing, and recording changes to family circumstances.
- Knowledge related to development and use of safety plans, ability to conduct a risk assessment.
- Sound knowledge of evidenced-based treatment modalities including Single Session Therapy, Solution Focused Brief Therapy, Trauma-informed therapy, and group therapy.
- Knowledge of community and agency programs in York Region including transitional age youth and adult services. Ability to support families in accessing other support available in the community.
- Demonstrated sound judgement related to the development of collaborative approaches working with children, youth, and their families
- Ability to monitor the needs and characteristics of York Hills clients and identify service delivery needs
- Experience developing and facilitating groups and webinars/workshops.
- Exceptional interpersonal skills; ability to work in a multi-disciplinary environment exercising professional judgement in stressful situations.
- Sound writing skills and ability to complete documentation in a timely manner.
- Excellent organizational and administrative skills.
- Demonstrated computer literacy and familiarity with computer technology.
- Willing to work a flexible schedule that includes two evenings/week.
- Must be fluent in English, speaking, writing, and reading. Fluency in other languages is an asset.- York Hills is committed to building a diverse, inclusive, accessible, and respectful workplace. We believe in cultivating a selection process and employment environment without discrimination or harassment, that is inclusive and barrier free._
- We ask applicants to make any accommodation requests for the interview or selection process known in advance and we will arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner_
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