Virtual Engagement Associate

2 weeks ago


Toronto, Canada Ashfield Engage Full time

Virtual Engagement Associate

Do you have what it takes to break into the Pharmaceutical industry?

Ashfield is looking for an energetic customer and patient centric individual who will meet service targets on a monthly basis by delivering key messages and building relationships with various healthcare professionals via the phone and/or digital platforms. The Virtual Engagement Associate must ensure that all agreed client objectives and program-related KPIs are consistently met. They will be responsible for communicating with healthcare professionals by educating and detailing the unique product(s) and/or services.

What’s in it for you?
- Hybrid/Remote working
- Break paid between Christmas and New Years
- Health Benefits as of day 1 of employment
- Length of Service Awards
- Monthly Star Awards
- Yearly ACE Awards
- Referral bonus
- Library of online training courses
- Ability to grow within the organization

Key Objectives:

- Engage with Healthcare Professionals (HCPs) and medical clinic stakeholders by placing outbound phone calls on behalf of the client to deliver key service messages;
- Build rapport with customers through high quality interactions and identifying the customer and patient needs;
- Pre-call plan, identify the key clinic stakeholders and generate interest with each interaction;
- Capture accurate key information discussed during calls in the Client Relationship Management System (CRM);
- Be self-sufficient and have the ability to assess business opportunities to properly manage their HCP target list and meet call expectations;
- Respond to all customer inquiries in a timely manner;
- Help Ashfield maintain existing business and promote additional services by providing insights and qualified opportunities to the direct manager based on daily interactions;
- Maintain a professional team environment and peer to peer communication;
- Manage relationships with the key influencers, clients and all Ashfield business units through regular touch points to ensure program KPIs are delivered;
- Support with meeting departmental fiscal year objectives;
- Demonstrate the Ashfield values on a daily basis

Job Holder Specification:

- Strong interpersonal and communication skills
- College or Bachelor’s degree preferred
- Energetic, self-motivated, goal-oriented
- Ability to collaborate with internal and external stakeholders, team player
- Resourceful, innovative and strategic thinker
- Able to prioritize and plan target list coverage
- Customer and patient centric
- Tech savvy and proficient in Microsoft Office



  • Toronto, Canada University Health Network Full time

    **PATIENT ENGAGEMENT COORDINATOR, VIRTUAL CARE AND myUHN** **Job Posting #: 923023** **Site: Toronto General Hospital** **Department: Virtual Care** **Reports to: Senior Manager, Virtual Care and myUHN** **Hours: 37.5 hours per week** **Salary: $29.68 - $37.10 per hour** **Status: Temporary Full-Time** **Posted Date: August 3, 2023** **Closing Date:...


  • Toronto, Canada Veta Virtual Full time

    **About Us**: Veta Virtual is a rapidly growing company that is redefining the traditional virtual receptionist industry. We are actively seeking energetic and passionate people who are eager to learn and grow. We aim to change how businesses work by streamlining how they interact with their customers. Veta Virtual was founded in 2021 and is currently...


  • Toronto, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...


  • Toronto, Canada OCAD University Full time

    **_Please note that internal job postings are open only to current permanent OPSEU Local 576 Unit 1 employees and temporary OPSEU Local 576 Unit 1 employees with one year of continuous service. _** Reporting to the Manager, Faculty of Arts & Science (FAS), the Coordinator, Student Engagement and Records coordinates student academic and social programming,...


  • Toronto, Canada Sunnybrook Health Sciences Centre Full time

    **Summary of Duties** The PAA is responsible for booking virtual visits via zoom and registering patients in QCPR. The PAA will work collaboratively with the providers working virtual shifts and assist them with administrative tasks as needed. The PAA will assist in tracking virtual visits and tracking/evaluation of the virtual ED...


  • Toronto, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...


  • Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time **Department**: Philanthropy **Union**:Excluded **File #**: 23-PH-01 **Posting Date**: May 10, 2023 **Posting Close**: June 7, 2023 **Dixon Hall** is a multi-service agency located in the heart of east downtown Toronto committed to realizing the vision of a city where everyone thrives. Since 1929, we have been touching the...


  • Toronto, Canada Dixon Hall Full time

    **Employment Type**: Full-time **Department**: Philanthropy **Union**:Excluded **File #**: 23-PH-02 **Posting Date**: June 12, 2023 **Posting Close**: June 26, 2023 **Dixon Hall** is a multi-service agency located in the heart of east downtown Toronto committed to realizing the vision of a city where everyone thrives. Since 1929, we have been touching the...


  • Toronto, Canada G Adventures Full time

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...


  • Toronto, Canada G Adventures Full time

    About Us G Adventures is the world’s largest small-group adventure travel company and we’ve been making epic travel memories happen on all seven continents for over 30 years. Our mission is simple: to change lives through travel. And not just our travelers’ either. Since day one, our tours have been built to establish meaningful relationships with...


  • Toronto, Canada Canadian Mental Health Association Full time

    The **Canadian Mental Health Association (CMHA), Ontario** is a provincial association, committed to improving services and support for individuals living with mental illnesses and addictions issues, and to the promotion of mental health in Ontario. **Job Summary** The HSJCC Communications and Engagement Specialist will support the work of the Human...


  • Toronto, Canada University of Toronto Full time

    **Date Posted**:03/18/2024 **Req ID**: 36560 **Faculty/Division**: Faculty of Arts & Science **Department**: Schwartz Reisman Inst for Tech & Society **Campus**: St. George (Downtown Toronto) **Position Number**: 00053406 **Description**: **About us**: The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most...


  • Toronto, Canada University of Toronto Full time

    **Date Posted**:04/11/2024 **Req ID**: 36933 **Faculty/Division**: VP - Division of University Advancement **Department**: Alumni Relations **Campus**: St. George (Downtown Toronto) **Position Number**: 00040492 **Description**: **About us**: The Division of University Advancement (DUA) aims to sustain and enhance the University of Toronto’s academic...


  • Toronto, Canada South Riverdale Community Health Centre Full time

    South Riverdale Community Health Centre is a non-profit, multi-service organization that provides primary healthcare, social and community outreach services with an emphasis on health promotion and disease prevention primarily to people of East Toronto. Our mission is to improve the lives of people that face barriers to physical, mental, spiritual and social...


  • Toronto, Canada Canadian Marketing Association Full time

    About Us: The Canadian Marketing Association (CMA) is the leading voice of the marketing profession in Canada, dedicated to championing marketing’s significant impact. We empower our members to excel through professional development, thought leadership contributions, networking opportunities, and by bolstering a robust regulatory climate for business...


  • Toronto, ON, Canada Designer Brands Full time

    Purchase Order Management Associate This entry level position is responsible for the creation and maintenance of foundation level data in our merchandising system. The associate creates and maintains all merchandising styles (brick & mortar as well as endless aisle) and is responsible for the creation and maintenance of all purchase orders requested from...

  • Sales Associate

    4 weeks ago


    Toronto, Ontario, Canada Outreach Management Full time

    Out Reach Management's successful impact in the consulting industry has been nationally recognized by our reputable clients As a prominent business consulting and sales firm located in North York, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions,...


  • Toronto, Canada Juniper Networks Full time

    Do you challenge the status quo? Do you like being challenged? We should talk. At Juniper Networks, our goal is to solve the unsolvable by challenging conventions to define what’s possible, not simply what’s next. Do you want to connect the world’s leading businesses? Do you want to pursue ambitious aspirations? Do you want to make a difference to...


  • Toronto, Canada CB Canada Full time

    Communications Associate On behalf of our client in the Banking Sector, PROCOM is looking for a Communications Associate. Communications Associate – Job Description Work closely with the Wealth Advice Colleague Experience team to develop a variety of communications and content for Wealth Advice conferences, including conference remarks for senior leaders...


  • Toronto, Ontario, Canada Ontario Native Women's Association (ONWA) Full time

    **Indigenous Women are encouraged to apply. First preference will be given to all qualified Indigenous applicants.** Why make ONWA your career choice? Make a difference in the lives of Indigenous peoples by supporting and advocating for positive change. ONWA prides itself on providing all employees with a total rewards package that is generous and supports...