Successfactors LMS Manager

3 weeks ago

Toronto, Canada GP Strategies Corporation Full time

GP Strategies has a need for a **SuccessFactors LMS Manager. **This is a full-time, benefitted, remote position and we are looking for someone that is able to work east coast hours. This position will have 20 direct reports.

**SUMMARY**:The Manager serves as the single point of client contact,, as well as, supports the Account Director by performing the following duties.
- Manage the team structure and processes to support the business and adhere to Service Level Agreements.
- Liaison between client and operations team related to process changes, policy changes, customer service issues, personnel changes; and assist in issue resolution.
- Manage team workload assignments and assist with work prioritization.
- Manage team capacity and utilization.
- Identify and implement process improvement initiatives.
- Mentor and coach team members as well as conduct Quarterly Conversations.
- Provide support and first line resolution to team members; escalate questions, issues, and concerns to client contacts as necessary.
- Identify training and coaching opportunities for team.
- Assist in training for new team members.
- Compiling metrics statistics for weekly & monthly reporting.
- Attend weekly, monthly and ad hoc client meetings regarding company initiatives (i.e. projects impacting the LMS system and/or processes).
- Perform daily LMS data entry support a portion of each workday.
- Attend client meetings with Account Director as needed.
- Proactively alert client leadership and functional manager of any quality related issues or delays in delivery of services.

Note: These duties and responsibilities do not imply that the above functions are the only tasks that may be performed by the Manager. It will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as requested by Management.

**SKILL REQUIREMENTS**:

- Ability to simultaneously manage multiple projects (multi-task) in a fast-paced, highly regulated environment in order to meet aggressive deadlines.
- Possess outstanding oral and written communication skills and be able to deal effectively with others.
- Be able to perform repetitive tasks without making errors and with high attention to detail.
- Possess the ability to remain flexible and adaptable to constant change.
- Must be highly customer service driven, team oriented and have a focus on business partnering skills.
- Must be able to take direction well but must be able to work with limited supervision.
- Must be able maintain confidentiality of personnel and business situations.
- Ability to self-manage and take initiative.Ability to work flexible hours, when needed.

**EXPERIENCE REQUIRED**:

- 2+ years supervisory experience preferred
- High school diploma required; college degree preferred
- Proficient level knowledge SuccessFactors LMS required

GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

LI-AB1
LI-Remote

  • SAP Successfactors Consultant

    7 months ago

    Toronto, Canada Tekcogno Full time

    **Job Title: SAP SuccessFactors Consultant** **Location: Toronto, ON - CANADA - Hybrid Must (2-3 Days/week)** **Responsibilities**: - Collaborate with clients to understand their business requirements and translate them into effective SAP SuccessFactors solutions. - Configure and customize SAP SuccessFactors modules, including but not limited to Employee...

  • Business Growth Specialist for SkyPrep LMS

    12 hours ago

    Toronto, Ontario, Canada SkyPrep LMS Full time

    Company OverviewSkyPrep LMS empowers organizations to streamline training and development, equipping their teams to achieve their full potential.Job DescriptionWe're looking for a driven and enthusiastic Business Development Representative (BDR) to fuel our growth as a pioneering Learning Management System (LMS).As the first point of contact with potential...

  • SkyPrep LMS | Business Development Representative

    4 days ago

    toronto, Canada SkyPrep LMS Full time

    About SkyPrepAt SkyPrep, we believe that learning be simple, efficient, and effective. That’s why we’ve built the “LMS without the mess.” We empower organizations to streamline training and development, equipping their teams to achieve their full potential. Join us in transforming the learning experience for businesses, educators, and institutions...

  • SkyPrep LMS | Business Development Representative

    7 days ago

    toronto, Canada SkyPrep LMS Full time

    About SkyPrepAt SkyPrep, we believe that learning be simple, efficient, and effective. That’s why we’ve built the “LMS without the mess.” We empower organizations to streamline training and development, equipping their teams to achieve their full potential. Join us in transforming the learning experience for businesses, educators, and institutions...

  • LMS Administrator

    4 months ago

    Toronto, Canada Fable Full time

    **About Fable** The best digital teams work with Fable to make products more accessible for over 1 billion people who live with disabilities. Some of our amazing clients include Walmart, Slack, Shopify, and more. Fable ranked #3 on the 2022 LinkedIn Top Startups Canada list and Fast Company’s 2023 Most Innovative Companies in Design list. **About the...

  • LMS Manager

    8 months ago

    Toronto, Canada IBAC Full time

    Insurance Brokers Association of Canada (IBAC) Job Title: Manager - Professional Development (PD) Classification: Permanent Full-time Reports to: Chief Operating Officer Location: Toronto (Downtown) - 130 King Street West. - _____________________________________________ Organization The Insurance Brokers Association of Canada (IBAC) is the national...

  • LMS Administrator

    5 months ago

    Toronto, Canada Braze Full time

    At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...

  • LMS Technician

    7 days ago

    Greater Toronto Area, Canada Anderson College of Health, Business & Technology Full time

    **About Our Company** Anderson College is a premier Private Career College which has recently partnered with Westervelt College. Together, the two brands operate from nine locations across Ontario and offer over 30 leading-edge programs, eight of which are accredited. The Founding Principle of Anderson College is embodied in the following statement: - "We...

  • Learning Management System

    7 months ago

    Toronto, Canada OpenTable Full time

    With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve...

  • Successfactors Technical Program Manager

    7 months ago

    Toronto, Canada Plaxonic Technologies Inc. Full time

    **Role - Program Manager (SuccessFactors Technical Program Manager)** **Location: Toronto, Ontario, Canada (onsite)** **Duration - Fulltime** **SuccessFactors Technical Program Manager** **Salary**: $110,091.21-$120,000.00 per year **Benefits**: - Company pension - On-site parking - Work from home Schedule: - 8 hour shift - Day shift - Monday to...

  • Successfactors Consultant

    7 months ago

    Toronto, Canada Atlantis IT Group Full time

    SAP SuccessFactors Time and Payroll Functional Analyst Toronto, ON Fulltime As a SuccessFactors Time and Payroll Functional Analyst, you will be responsible for the configuration and customization of SuccessFactors Time and Payroll modules. You will have in-depth knowledge of these modules and experience in troubleshooting functional issues. Your...

  • SAP Success Factor Consultant

    7 months ago

    Toronto, Canada Infocodec Solutions Full time

    **Responsibilities**: - Collaborate with clients to understand their business requirements and translate them into effective SAP SuccessFactors solutions. - Configure and customize SAP SuccessFactors modules, including but not limited to Employee Central (EC), Performance Management, Talent Profiling, and Learning Management System (LMS) according to client...

  • Bilingual LMS Coordinator

    7 months ago

    Toronto, Canada Amynta Group Full time

    We’re thrilled that you are interested in joining us here at the Amynta Group! The Bilingual Learning Management System (LMS) Coordinator, reporting directly to the Operations and Design Manager, Performance Center, is primarily responsible for providing the day-to-day support and coordination for Sym-Tech’s external facing Learning Management System...

  • LMS and Elearning Specialist

    7 months ago

    Toronto, Canada ILAC Full time

    **The Company** Established in 1997, ILAC is a leading provider of international education and comprises four distinct divisions. Our offerings range from Language training, University Pathways, Higher Education offering Vocational and Public Private Partnerships programs and Language Testing Centre. Located in Toronto and Vancouver, our mission is to...

  • SAP Successfactors Consultant

    2 weeks ago

    Toronto, Canada VectorVue Full time

    This would be a remote role leading the technical implementation of SAP SuccessFactors. Potential for longterm year over year contract for the right consultant. **Responsibilities**: - Lead client workshops, gather requirements, and translate requirements into the desired SAP SuccessFactors functionality - Ability to transfer Business Process requirements...

  • BSA – SuccessFactors

    4 months ago

    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Location Address: Hybrid (2x/week on site), TorontoContract Duration: 4 monthsExtension: PossibleNumber of Positions: 1Schedule Hours: 9am – 5pm, Monday – Friday, 37.5 hrs per weekTypical Day in RoleChampions a customer focused culture to deepen client relationships and leverage broader Bank relationships.Provide highly specialized technical leadership...

  • BSA – SuccessFactors

    1 week ago

    Old Toronto, Canada Nexus Systems Group Inc. Full time

    Location Address: Hybrid (2x/week on site), TorontoContract Duration: 4 monthsExtension: PossibleNumber of Positions: 1Schedule Hours: 9am – 5pm, Monday – Friday, 37.5 hrs per weekTypical Day in RoleChampions a customer focused culture to deepen client relationships and leverage broader Bank relationships.Provide highly specialized technical leadership...

  • Manager, LMS Implementation

    2 weeks ago

    Toronto, Canada Grant Thornton Full time

    **Who we are** You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a...

  • SAP Successfactors Consultant

    7 months ago

    Toronto, Canada PLAXONIC Full time

    Configure and customize SuccessFactors Time and Payroll modules, including time recording, absence management, and payroll calculations, to meet the unique needs of customer HR teams. - Troubleshoot and resolve functional issues in SuccessFactors Time and Payroll modules and the integration with multiple workforce management systems, ensuring optimal system...

  • SkyPrep LMS | Account Executive

    4 days ago

    toronto, Canada SkyPrep LMS Full time

    About SkyPrep:We are a Learning Management System with hundreds of companies as clients across many industries, including notable organizations like the NFL, NHL, Harvard Medical Research Institute, United Way, and Toronto International Film Festival. We offer an essential service for business operations as our platform enables our clients to host, deliver,...