Salesforce Administrator

3 months ago


Toronto, Canada TAMCO Group Full time

**Job Title**:Salesforce Administrator - Manufacturing Service Cloud

**Department**: Data & Business Analytics

**Reports to**: Data & Business Analytics Manager

**About Us**:
TAMCO Group is a USA-based manufacturer of electrical and lighting products, including lighting fixtures and controls, lamps, electrical installation products and accessories, motor control and automation, and more. TAMCO is the in-house manufacturer for all City Electric Supply branches globally.

At TAMCO, we believe that our greatest asset is our people. As a leader in the electrical manufacturing industry, we are committed to creating an environment where your skills can flourish, and your ideas can transform our operations. Here, you’ll find opportunities for professional growth, a culture built on trust and respect, and a collaborative community that values every voice.

**About the Role**:
We’re on the lookout for a talented individual to join our dynamic team and elevate our Salesforce capabilities to new heights

In this role, you will be responsible for in-depth knowledge and understanding of the inherent features and functions of the Salesforce Manufacturing Service Cloud and to advise stakeholders on organization-appropriate methods to implement and utilize these tools for the benefit of our employees, customers, and broader organization objectives.

Additionally, you will be responsible for conceptualizing, building, and implementing Salesforce objects, automations, and data management utilizing low-code and no-code methods in the Salesforce environment.

**Key Responsibilities**:

- In-depth platform knowledge of Salesforce Manufacturing Service Cloud, both current and on-going
- Workflow process conceptualization, construction, and implantation
- Working with key stakeholders to understand business needs and advise on system capabilities and best practices
- User management (additions, removals, profile, and role management)
- Maintenance and administration of data streams
- Object, automation, and data architecture creation
- Report and Dashboard creation
- User training

**Skills and Qualifications**:

- Bachelor's degree in Business or Technology field (preferred)
- Salesforce Administrator Credential (preferred)
- Exceptional Oral and written communication skills
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows, approval processes, custom views, and other content of intermediate complexity
- Strong Data Management and Analytic abilities
- Experience with Sales & Service aspects of CPG business models a benefit

**Location**:
In-office preferred in Toronto, Ontario, Canada. Possibility for the position to be remote, provided home office with reliable high-speed internet connection required. Intermittent ability to travel in North America preferred.

**EEO Statement**:
Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Salesforce: 2 years (preferred)
- Data management: 2 years (preferred)

License/Certification:

- Certified Salesforce Administrator (preferred)

Work Location: In person



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