Box Office Assistant

3 weeks ago


Ottawa, Canada Ottawa Festivals Full time

**Desired Contract Length**: 26 Weeks **Start Date**: ASAP **End Date**: Initial term approved to the Province of Ontario’s current fiscal year end, March 31, 2023. Additional weeks, ending after 26 weeks in total, is pending the approval of Ottawa Festivals’ fiscal year (2023-2024) JCP program agreement with the Province of Ontario.

**Work Schedule**: Full Time **Work Location**: Downtown Office

**Job Summary**: Reporting to the Artistic Producer, Festival Coordinator and Box Office Coordinator, provides assistance to the Box Office Coordinator pertaining to ticket and membership sales, information calls, mail-outs, and on-site box-office duties.

**Responsibilities**:

- Respond to phone inquiries to provide information and/or sell tickets.
- Process purchases and print, mail or set aside for pick-up.
- Update and maintain the database.
- Complete all tasks necessary to operate the on-site and office box office.
- All other duties as assigned.

**Skills and Qualifications**:

- Should have training or previous experience in administration and customer service.
- Must possess strong written and verbal skills in English, French is a strong asset.
- Must be able to meet deadlines, perform under pressure, and be a team player.
- Must be computer literate.

**Additional Qualifications Required**:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
**1.** An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)

**2.** Live in Ontario

**3.** Legally authorized to work in Canada

**4.** Have one, or both, of the following criteria:
**a.** Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)

**b.** Paid employee payroll premiums, i.e., employed in Canada, in **five**of any five of the last ten years while earning an annual income of at least $2000 (gross).

**Remuneration**:
$620 (gross) per week for 32 hours ($19.375 average per hour) provided by the Province of Ontario.

**What’s Next?**

**Salary**: $19.38 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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