Customer Service Agent

6 months ago

Laval, Canada AIM Kenny U-Pull Full time

Company Description
**Kenny U-Pull** is a fast growing company based in the Province of Quebec that contributes to the protection of the Environment by giving a second life to used vehicules. Our 28 canadian sites, in which more than 400 employees are working, have already recycled over a million of themand it’s not over If you like to work with people and are looking for a stimulating work environment full of opportunities, **get on board**: we promise you a fulfilling journey

**Job Description**:
We are looking for a **Customer Service Agent (CSA)** for Kenny U-Pull’s Call Center, located in front of the Carrefour Laval. Reporting to the Call Center Supervisor, you will play the crucial role of ambassador for our trademark, and you will be responsible to create, for every client you will interact with, an outstanding personalized experience. More specifically, your daily tasks will be:

- Answering calls and general inquiries of clients who would like to have information on our stocks, prices and mode of operation;
- Taking the time to understand the specific needs of each client and propose personalized solutions;
- Inform the clients on our various products (batteries, tires, etc.) and services;
- Guide the clients in the utilization of our website;
- Promote in-person visits to our several branches;
- Any other task related to the role.

**Qualifications**:

- Minimum 1 year of experience in customer service
- Work experience in a call center (asset)
- Excellent interpersonal communication
- Ability to work in a team
- Ability to work under pressure
- Ability to follow the procedures rigorously
- Reliability, assiduity and punctuality
- Interest in the automotive industry
- Knowledge in automobiles (asset)
- ** Functional Bilinguism **required to answer the French and English calls coming from everywhere in Canada

Additional Information

Your benefits:

- ** Salary starting from 18 $ by hour**:

- ** Retention bonus (1 year) of 1 000 $**:

- Comprehensive Collective Insurance Plan
- Collective RRSP with contribution of the company
- Employee Assistance Program (free)
- Exclusive discounts on our parts and cars
- Complete paid training provided on site
- Collective transportation accessible, free parking
- Exceptionnal advancement opportunities
- Fantastic culture, work atmosphere and team

  • Agent, Customer Service

    1 month ago

    Laval, Canada IRIS, Le Groupe Visuel Full time

    Careers RECEPTIONIST / CUSTOMER SERVICE AGENT Employment Sheet: **Published** November 11, 2024 **Job Category** Receptionist / customer service agent in an ophthalmology clinic. **Schedule** Part time 3-4 days / Week (1 evening/week and/or saturday AM) **Employer** **IRIS Ophthalmology Clinic** 3030 Le Carrefour boulevard Suite 1105 Laval, QC...

  • Customer Service Agent

    3 months ago

    Laval, Canada Couche-Tard Full time

    **JOIN OUR TEAM!** **At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. **You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries,...

  • Customer Service Agent

    6 months ago

    Laval, Canada AIM Kenny U-Pull Full time

    Company Description **Kenny U-Pull** takes pride in giving used vehicles a second life. Our 25 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and...

  • Customer Service Agent

    4 weeks ago

    Laval, Quebec, Canada American Iron & Metal Full time

    We are seeking a highly motivated customer service agent to join our team at Kenny U-Pull, a division of American Iron & Metal. As a specialized customer service call center agent, you will play a key role in providing exceptional support to our clients across Quebec, Ontario, New Brunswick, and Nova Scotia.About the RoleThis permanent full-time position...

  • Sales Centre

    6 months ago

    Laval, Canada Sunwing Vacations Group Full time

    **About Us**: **The Opportunity**: The Customer Experience team is the first point of contact for Travel Agents and Direct Consumers regarding pre-travel concerns, complaints, and changes affecting a booking. They also answer Sunwing Travel Group related inquires made by Sales Centre Agents and work closely with internal departments and with customers...

  • Customer Service Representative

    6 months ago

    Laval, Canada AIM Kenny U-Pull Full time

    Company Description What we can do for you: - ** 2 weeks of paid vacation;**: - Full group insurance plan; - Group RRSP with matching employer contribution; - Central location, close to many services; - Easily accessible by public Transit. - Exceptional advancement opportunities; - ** Referral program ($500/referral);**: - Exclusive employee discounts on...

  • Customer Service

    6 months ago

    Laval, Canada Linen Chest Full time

    Company Description **Customer Service | Head Office** Our company is growing and we are looking for individuals who strive to be part of a team where delivering exceptional customer service is their passion! It is a full time **Customer Service Agent** position in the Customer Care Department. **Job Description**: **Responsibilities**: - Process returns,...

  • Agent de service

    4 weeks ago

    Laval, Quebec, Canada Ville de Laval Full time

    La Ville de Laval recherche des professionnels dynamiques pour occuper la fonction d'agent de service au sein de son centre de contacts. Si vous êtes motivé par le contact avec les citoyens et que vous souhaitez faire partie d'une équipe en pleine croissance, nous vous invitons à postuler.Salaire offertPour ce poste, nous proposons un salaire...

  • (JM) Customer Service

    2 months ago

    Laval, Canada Vertex Full time

    Send your resume today.A local company is looking for customer service agents to complete their team. Do you have experience in customer service? Do you like doing administrative tasks? Don't miss this great job opportunity! Job description:- Answer the phone.- Take messages and forward them to the person concerned.- Respond to emails and follow up.- Provide...

  • Customer Service

    6 months ago

    Laval, Canada Metaltech-Omega Full time

    If working with manufacturing agents or landscape architects on long-term projects motivates you, this position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to Omega II customers. This involves working closely with...

  • Customer Service

    3 months ago

    Laval, Canada Metaltech-Omega Full time

    If working with manufacturing agents or landscape architects on long-term projects motivates you, this position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to Omega II customers. This involves working closely with...

  • Customer Service

    4 months ago

    Laval, Canada Metaltech-Omega Full time

    If working with manufacturing agents or landscape architects on long-term projects motivates you, this position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to Omega II customers. This involves working closely with...

  • Customer Service

    6 months ago

    Laval, Canada Metaltech-Omega Full time

    If working with manufacturing agents or landscape architects on long-term projects motivates you, this position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to Omega II customers. This involves working closely with...

  • Agent(E) Du Service à La Clientèle

    7 days ago

    Laval, Canada Infotronix Full time

    Vous aimez le service à la clientèle! Vous aimez travailler dans un environnement dynamique! Joignez-vous à notre équipe! Vous serez l’image du service à la clientèle pour notre entreprise. Appliquez au poste d'agent/agente service à la clientèle. Les avantages: - Bonis de performance à chaque paie - Assurance collective - Stationnement sur les...

  • Specialized customer service call center agent

    5 months ago

    Laval, Canada American Iron & Metal Full time

    Company Description What we offer!  Salary of  $ Eligible for  paid vacation from the first day; ** AIM Tuition Assistance Program  Comprehensive  group insurance  plan Virtual doctor  (access to a doctor 24/7) Group RRSP  with employer matching contribution Employee Assistance Program (EAP) Central location , close to many...

  • Customer Service

    6 months ago

    Laval, Canada Metaltech-Omega Full time

    You're looking for new challenges. You enjoy collaborating with different participants, learning, and enriching your knowledge on long-term projects. This position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to...

  • Customer Service

    6 months ago

    Laval, Canada Metaltech-Omega Full time

    You're looking for new challenges. You enjoy collaborating with different participants, learning, and enriching your knowledge on long-term projects. This position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to...

  • Customer Service

    6 months ago

    Laval, Canada Metaltech-Omega Full time

    You're looking for new challenges. You enjoy collaborating with different participants, learning, and enriching your knowledge on long-term projects. This position should be of interest to you. **Job Summary** Reporting to the Customer Service Director, the Customer Service Representative is responsible for providing professional, no-pressure service to...

  • Vehicle Rental Agent

    2 months ago

    Laval, Canada Foss National Leasing Ltd. Full time

    **Looking for a flexible position with a magnificent work life balance?** Foss National Leasing/LeasePlan Canada is a part of the Roy Foss Automotive Group and is the largest privately owned and operated fleet management company in Canada. Foss National Leasing has a reputation for superior customer service and providing solutions tailored specifically to...

  • Teller/customer Service

    6 months ago

    Laval, Canada Calforex carrefour Laval Full time

    DOIT avoir 2 ans d'expérience de travail au CANADA pour postuler à cet emploi Description de l'emploi Calforex est une société de change en croissance rapide avec des succursales à travers le Canada. Nous recherchons actuellement des agents de change dans notre succursale de Laval. Il s'agit d'un poste à temps partiel dont les horaires de travail...