Restaurant Manager

2 months ago

Montréal QC, Canada Estrella Full time

English to follow:
**Lieu**: Centreville Montréal

**À propos de nous**:
Situé au sein de l’hôtel Hotel Zero 1, notre restaurant offre une expérience culinaire inoubliable pour nos clients et pour les visiteurs locaux. Connu pour notre service de petit-déjeuner quotidien et nos dîners animés du jeudi au dimanche soir, nous proposons également des services de restauration pour des événements privés, illustrant notre engagement envers la qualité et le service personnalisé.

**Description du poste**:
**Responsabilités principales**:

- Superviser les opérations quotidiennes du restaurant, y compris le service de petit-déjeuner 7 jours sur 7 et le service de dîner du jeudi au dimanche
- Gérer et former le personnel du restaurant pour garantir le plus haut niveau de service à la clientèle
- Coordonner avec la direction de l’hôtel pour assurer une expérience sans faille entre l’hôtel et le restaurant
- Superviser la planification, l’inventaire et l’approvisionnement pour les services du restaurant et les événements de restauration
- Collaborer avec le chef et l’équipe de cuisine pour maintenir la qualité et la cohérence des menus
- Assurer la conformité aux normes de santé, de sécurité et d’hygiène alimentaire
- Planifier et exécuter les événements de restauration avec attention aux détails et satisfaction des clients
- Gérer les retours clients, résoudre les plaintes et assurer la satisfaction globale des invités
- Suivre la performance financière, y compris la budgétisation, le contrôle des coûts et les objectifs de profit

**Exigences**:

- Expérience confirmée en tant que gestionnaire de restaurant, assistant(e) gestionnaire ou poste similaire dans un restaurant ou environnement hôtelier
- Excellentes compétences en leadership et en gestion d’équipe
- Capacités exceptionnelles d’organisation et de gestion multitâche
- Maîtrise des logiciels de gestion de restaurant et des systèmes de point de vente
- Solides compétences en service client et engagement à offrir une expérience de restauration exceptionnelle
- Connaissance en gestion d’événements et de service traiteur est un atout
- Disponibilité pour travailler selon un horaire flexible, incluant les matins pour le service de petit-déjeuner et les soirs pour le service de dîner (jeudi à dimanche)
- Doit être bilingue ( français et anglais)

**Avantages**:

- Salaire compétitif et primes de performance
- Avantages santé et bien-être
- Opportunité de travailler dans un environnement dynamique axé sur le service client
- Opportunités de développement professionnel au sein de l’hôtel et du réseau de restaurants

**Location**: Downtown Montreal

**About Us**:
Located within the Hotel Zero 1, our restaurant provides a memorable dining experience for both hotel guests and local patrons. Known for exceptional breakfast service offered daily and vibrant dinner experiences from Thursday to Sunday evenings, we also cater private events and functions, showcasing our commitment to quality and personalized service.

**Position Summary**:
**Key Responsibilities**:

- Oversee daily restaurant operations, including breakfast service 7 days a week and dinner service from Thursday to Sunday
- Manage and train restaurant staff to ensure the highest level of customer service
- Coordinate with hotel management to ensure seamless guest experiences between the hotel and restaurant
- Oversee scheduling, inventory, and supplies for both restaurant service and catering events
- Collaborate with the chef and kitchen team to maintain quality and consistency in menu offerings
- Create a Seasonal bar menu
- Ensure compliance with health, safety, and food hygiene standards
- Plan and execute catering functions with attention to detail and client satisfaction
- Handle guest feedback, resolve complaints, and ensure overall guest satisfaction
- Monitor financial performance, including budgeting, cost control, and profit targets

**Requirements**:

- Proven experience as a Restaurant Manager, Assistant Manager, or similar role in a seated restaurant or hospitality environment
- Strong leadership and team management skills
- Exceptional organizational and multitasking abilities
- Proficiency in restaurant management software and point-of-sale systems
- Strong customer service skills and a commitment to creating an outstanding dining experience
- Knowledge of catering and event management is a plus
- Availability to work a flexible schedule, including mornings for breakfast and evenings for dinner service (Thursday to Sunday)
- Must be bilingual ( English and French)

**Benefits**:

- Competitive salary and performance-based incentives
- Health and wellness benefits
- Opportunity to work in a dynamic, guest-focused environment
- Professional growth and development opportunities within the hotel and restaurant network

If you are a dedicated, organized, and customer-focused professional ready to lead our

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