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Manager of Service

1 month ago

Montréal, Canada Vino Rosso Bar & Restaurant Full time

**OUR COMPANY**

Le Crystal is a banquet hall serving some of Montreal’s top events. Whether it be for a wedding, corporate party, product launch, cocktail party. Vino Rosso restaurant is a fine dining Italian restaurant situated in Ville Saint-Laurent for the past 20 years.

***

The Manager of Service is responsible of running the restaurant & banquet hall while representing a positive image for the company.

**ESSENTIAL JOB FUNCTIONS**
- Opening and closing the restaurant/banquet hall
- Develop relationships with the clients & meet with clients for group events
- Develop & maintain knowledge of fine Italian cuisine plates
- Open & Close the day on the Maitre D system
- Ensure inventory list is up to date per week
- Manage the kitchen & front of the restaurant

**ESSENTIAL CORE COMPETENCIES**
- Ability to demonstrate strong interpersonal and communication skills
- Maintain a professional appearance and provide a positive company image to the clients
- Must be able to work evenings, weekends and overtime as assigned
- Must be able to work under pressure and deal with stressful situations during busy periods
- Proficient in Microsoft’s office programs: Excel, Word, Outlook, etc
- Bilingual (English & French)
- Effective conflict management skills
- Knowledge of Maitre D system is an asset
- Knowledge of italian food is an asset

**EXPERIENCE - EDUCATION**
- Minimum of 5 years in the serving industry
- Italian restaurant experience is an asset
- Secondary Education or equivalent proven and related work experience

**NOTRE ENTREPRISE**

Le Crystal est une salle de banquet servant certains des meilleurs événements de Montréal. Que ce soit pour un mariage, une fête d'entreprise, un lancement de produit ou un cocktail. Le restaurant Vino Rosso est un restaurant italien de fine cuisine situé à Ville Saint-Laurent depuis 20 ans.

**RÉSUMÉ DU POSTE**

Le gérant du service est responsable de la gestion du restaurant et de la salle de banquet tout en représentant une image positive de l'entreprise.

**FONCTIONS ESSENTIELLES DU POSTE**
- Ouvrir et fermer le restaurant/salle de banquet
- Prendre les réservations de manière appropriée par téléphone, par courriel ou par le système en ligne.
- Développer des relations avec les clients et rencontrer les clients pour les événements de groupe.
- Développer et maintenir la connaissance des plats de la fine cuisine italienne
- Ouvrir et fermer la journée sur le système Maitre D.
- S'assurer que la liste d'inventaire est à jour chaque semaine
- Gérer la cuisine et la réception du restaurant

**COMPÉTENCES ESSENTIELLES**
- Capacité à démontrer de solides compétences interpersonnelles et de communication.
- Maintenir une apparence professionnelle et donner une image positive de l'entreprise aux clients.
- Doit être en mesure de travailler le soir, la fin de semaine et de faire des heures supplémentaires selon les besoins.
- Doit être capable de travailler sous pression et de gérer des situations stressantes en période d'affluence
- Maîtrise des programmes de bureautique de Microsoft : Excel, Word, Outlook, etc.
- Bilingue (anglais et français)
- Aptitude à gérer efficacement les conflits
- La connaissance du système Maitre D est un atout
- Connaissance de la cuisine italienne est un atout

**EXPÉRIENCE - FORMATION**
- Minimum de 5 ans dans l'industrie du service
- Expérience dans un restaurant italien est un atout
- Éducation secondaire ou équivalent prouvé et expérience de travail connexe

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$58,000.00 per year

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- service management: 3 years (required)
- italian restaurant: 1 year (preferred)

**Language**:

- english & french (required)