Restaurant Manager

7 months ago

Montréal, Canada Restaurant Tuscolo Full time

Responsabilités:

- Développer et mettre en œuvre des plans stratégiques pour atteindre les objectifs opérationnels et financiers, et favoriser la croissance du chiffre d'affaires et de la rentabilité.
- Gérer et encadrer l'équipe du restaurant, en assurant un niveau élevé de motivation, d'engagement et de performance.
- créer et mettre en œuvre la planification du personnel et les horaires afin d'assurer une expérience optimale pour les clients
- Superviser la gestion des stocks, les commandes et les réceptions, afin d'assurer l'optimisation des niveaux de stocks
- Veiller au respect de toutes les normes en matière d'hygiène, de sécurité et de réglementation, et maintenir un environnement propre, sûr et accueillant dans le restaurant.
- Élaborer et mettre en œuvre des stratégies de marketing pour stimuler la fréquentation et promouvoir la réputation du restaurant.
- Gérer les rapports financiers, la budgétisation et les prévisions, et analyser les indicateurs de performance pour identifier les tendances et les possibilités d'amélioration.
- Répondre aux plaintes et aux problèmes des clients de manière professionnelle et opportune, et assurer un niveau élevé de satisfaction de la clientèle.

Qualifications:

- Expérience confirmée en tant que directeur de restaurant, avec un minimum de 7 à 10 ans dans un rôle similaire, de préférence dans un environnement de restauration haut de gamme ou raffinée.
- Une licence en gestion de l'accueil, en administration des affaires ou dans un domaine connexe, avec des certifications et une formation avancées sont un atout.
- Solides compétences en matière de leadership et de gestion, avec un historique de création et de direction d'équipes performantes.
- Compétences exceptionnelles en matière de communication et de relations interpersonnelles, avec une forte capacité à établir et à maintenir des relations positives avec les clients, le personnel et les vendeurs.
- Solides compétences en matière d'analyse et de résolution de problèmes, avec une approche de la prise de décision fondée sur les données et le souci du détail.
- Connaissance approfondie des opérations d'un restaurant, y compris le service des aliments et des boissons, la gestion des stocks, les rapports financiers et la conformité.
- Connaissance des tendances et des meilleures pratiques du secteur, et passion pour l'apprentissage continu et le développement professionnel.
- Capacité à travailler sous pression et à gérer plusieurs tâches simultanément, en mettant l'accent sur l'obtention de résultats.
- Forte sensibilité aux affaires, avec une compréhension approfondie des mesures financières et une expérience de la gestion des comptes.
- Maîtrise parfaite du français et de l'anglais (à l'oral autant qu'à l'écrit).

Si vous êtes un directeur de restaurant hautement qualifié, ayant la passion d'offrir des expériences exceptionnelles aux clients et de stimuler la croissance, nous vous encourageons à postuler.

**Responsibilities**:

- Develop and implement strategic plans to achieve operational and financial targets, and drive growth in revenue and profitability
- Manage and mentor the restaurant team, ensuring a high level of motivation, engagement, and performance
- Create and implement staffing plans and schedules to ensure a seamless customer experience
- Oversee inventory management, ordering, and receiving, to ensure that inventory levels are optimized
- Ensure compliance with all health, safety, and regulatory standards, and maintain a clean, safe, and welcoming restaurant environment
- Develop and implement marketing strategies to drive traffic and promote the restaurant's reputation
- Manage financial reporting, budgeting, and forecasting, and analyze performance metrics to identify trends and opportunities for improvement
- Address customer complaints and issues in a professional and timely manner, and ensure a high level of customer satisfaction

Qualifications:

- Proven experience as a Restaurant Manager, with a minimum of 7-10 years in a similar role, preferably in an upscale or fine-dining environment
- Bachelor's degree in hospitality management, business administration, or a related field, with advanced certifications and training highly desirable
- Strong leadership and management skills, with a track record of building and leading high-performing teams
- Exceptional communication and interpersonal skills, with a strong ability to build and maintain positive relationships with customers, staff, and vendors
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making and an eye for detail
- Extensive knowledge of restaurant operations, including food and beverage service, inventory management, financial reporting, and compliance
- Familiarity with industry trends and best practices, and a passion for continuous learning and professional development
- Ability to work well under pr

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