Food & Beverage Manager / Event Coordinator

5 months ago

Hamilton, Canada Carmen's Group Full time

The Hamilton Club’s fine bones date from 1873, always at the same location at the very heart of the city, in Hamilton, Ontario. Newly reimagined lounges, dining rooms, and sports bar satisfy the interests and demands of our diverse and discerning membership. Our roof top patio, The Terrace, is the best al fresco dining experience in the city. Our team is what truly makes The Hamilton Club a premier private club, committed to providing exemplary service for our members and their guests.

Highlights of the Role:

- Report to and assist the General Manager/COO in all operational and functional areas of front of house food and beverage operations.
- Utilize an extensive knowledge of food, wine, and beverage service, ensuring that the Hamilton Club members and their guests enjoy outstanding food and beverage operations by constantly providing exemplary service.
- Directly oversee, hire, and train food and beverage service staff; providing quality, professional leadership and contributing to the positive atmosphere of the Club.
- Book, organize, and execute event bookings for the Club, utilizing strong organizational and time management skills to provide outstanding member & guest experiences.
- Constantly demonstrate a fundamental understanding of what constitutes a premier Club experience, and continually executing to that level.
- Seeking out new and innovative events and opportunities to continually impress the members and their guests.
- Working as a front-line leader, coordinate with the General Manager/COO and Executive Chef to stay informed of all remarkable events, problem areas, achievements, or other matters of importance pertaining to the Club.
- Strive for a “better each day” mindset, planning and coordinating training and professional development programs for yourself and front of house staff.
- Comply with all health and safety regulations.
- 6+ years of leadership and management experience in a high-end Club, hotel, restaurant, or other relevant industry.
- A high degree of motivation to be a passionate professional who enjoys member engagement and making each moment special and memorable for members and their guests.
- A willingness to continue learning, and training those around them.
- Team-oriented mindset; understanding what can be accomplished when working together rather than as individuals.
- Is confident in his or her abilities yet humble in his or her interactions.
- Skills in leadership, communication, organization, customer service, menu planning, inventory management, cost control, problem-solving and knowledge of food and beverage industry regulations and trends.
- Working knowledge of various computer software programs (MS Office, restaurant software and POS). Understanding of Jonas POS is preferred.
- Strong communication, both verbal and written.
- A high level of integrity, maintaining confidentiality and exercising a high degree of discretion at all times.
- Smart Serve Certified.

We Offer:

- An opportunity to work with a highly engaged team of long-term professionals.
- Competitive salary based on industry standards.
- Health benefit plan.
- Bonus program.
- Pension package.
- The ability to be an integral part of a high-performing team at one of the most highly regarded city clubs in Canada, providing a thorough programme of special events to our members and guests annually; including exclusive wine dinners, casual tastings, book series, golf tournaments, holiday brunches, and more.

The Hamilton Club is an equal opportunity employer committed to hiring a diverse workforce. The Hamilton Club is committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Club with any accommodation requests.

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