Credit Administrator
6 months ago
**Position Summary**:
**Key Responsibilities**:
- Co-ordinate and lead the collections activities of overdue accounts including contacting customers to maintain the DSO standards and elevating issues to management when necessary.
- Monitor account balances and maintain records of outstanding debts and associated collection notes in CRM and document exceptional circumstances in Sharepoint.
- Receive cheques, payment advice and process credit card payments. Prepare receipts for banking and deposits.
- Post and file manual journal entries accurately and in a timely manner.
- Respond to customer inquiries including statement, invoice copies and credit references.
- Communicate with multiple levels of the organization.
- Investigate account status and release pending orders as required while adhering to credit control policies.
- Assist with credit research and financial analysis of new and existing customers set up and maintenance of ERP system within specified credit level.
- Ad-Hoc duties and reporting requirements as required by senior management.
**PROFESSIONAL SKILLS AND EXPERIENCE**:
- Strong computer literacy (Microsoft Excel and Word)
- Basic understanding of accounting principles.
- Solid communication and negotiating. Minimum 2 years’ experience in AR.
**PERSONAL ATTRIBUTES:
- Excellent verbal and written communication skills
- Receptive to implementing new ideas.
- Commitment to core values with a high level of integrity.
- Strong customer service attributes.
- Team player.
Accommodations will be available upon request for persons with disabilities.
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