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Order Administrator

9 months ago

Markham, Canada Bluum Full time

Magic happens when the right people and resources come together to create something greater than the sum of its parts. As North America’s largest learning catalyst, Bluum is rooted in the belief that education is the single most achievable step toward a more positive and equitable tomorrow. Our employees are driven BY a single mission - to improve learning and make it more accessible. From the personalized support and services, we provide to the hand-picked products we use that create make exceptional learning environments, everything we touch, say, or do empowers educators to make a difference. Learn more about how we are cultivating possibility at Bluum.

**Position Overview**

We work with schools to take out their old electronics, remove all data and then recycle or refurbish them before selling to the most appropriate channels. These projects are complicated and have a lot of moving parts as we schedule inspectors, shippers and various logistics tasks both internally and externally. We need a detail oriented administrative assistant to help with the tracking and implementation of these projects. This position will also help our sales team to facilitate the purchasing of product as needed by the education sales team.

**Responsibilities**
- Intaking new opportunities, setting dates and making internal requests to perform the work necessary to complete the project
- Create invoices and work orders as well as monitor all internal parties and update sales and thew customer when necessary
- Schedule and monitor external logistic functions as needed
- Provide reporting on success rates, turnaround time and other metrics pertaining to these projects
- Work directly with vendors to facilitate RMAs and credits
- Communicate with customers to clarify logistics and/or pricing details

**Skill Requirements**
- Strong Excel skills
- Strong organization and coordination skills
- Excellent communication & stakeholder management
- Willingness to jump in to get the job done in order to avoid missing deadlines
- Experience with IT equipment is a strong asset

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