Vice-president, Canadian Retail Banking Compliance

2 months ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

The Canadian Retail Banking Compliance (CRBC) team provides advisory support and independent oversight of compliance with applicable regulatory requirements focused on but not exclusive to consumer protection provisions for CIBC’s Retail Banking Products, Services and Channels. Reporting to the Senior Vice-President, Chief Compliance & Privacy Officer and Global Regulatory Affairs (CCO), the mandate of the Vice-President, CRBC is to oversee all of the responsibilities of the CRBC team and to work with senior business management and other governance partners to identify and manage emerging and existing regulatory risk associated with the applicable lines of business.

As an organizational leader, this role champions:

- CIBC employee experience principles:_- Always professionalso our team members can excel and be their best professional self.- Radically simpleso our team members can focus on what they need to do and make an impact.- Genuinely caringso our team members can feel valued for who they are and what they contribute.
- CIBC leadership capabilities:_- Envisions the future to innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders.- Inspires hearts and minds to build an inclusive culture where we make bold choices, collaborate, and empower others to take chances and do what’s right for our stakeholders.- Drives action and impact, together to align with urgency around what matters, making decisions with speed and always making a real difference.

What You’ll be Doing- Provide advice to applicable Retail Banking Products, Services and Channels lines of business to achieve compliant and pragmatic business solutions.- Provide advice concerning the development of both stream-lined, and comprehensive processes to meet regulator expectations.- Undertake dialogue with regulators to identify solutions for regulatory and business objectives.- Keep abreast of regulatory developments and proactively provide options for regulatory compliance in the context of business objectives.- Monitor changes in regulatory requirements, communicate new requirements and support business areas in interpreting the requirements and resulting impact on mitigation strategies (e.g., controls, policies, processes, training, etc.)- Through formal and informal industry committees and contacts keep current as to regulatory developments and industry practice for regulatory compliance.- For new initiatives, review the business analysis, help to identify regulatory risks and sign-off as to appropriate risk mitigation for implementation.- Provide cost-effective independent oversight of compliance with regulatory requirements.- On a risk-assessed basis, assess the adequacy of processes and procedures implemented to mitigate regulatory risk and independently monitor compliance with regulatory requirements.- Lead the on-going relationship with the Financial Consumer Agency of Canada (FCAC).- Coordinate and manage regulatory examinations and reviews by the FCAC. Provide assistance and direction for other regulatory examinations by OSFI, CDIC or provincial regulators.- Escalate regulatory compliance matters to senior management and follow-up with management concerning the adequacy and timeliness of actions taken to address regulatory compliance risk.- Report to the CCO on at least a quarterly basis and express an opinion semi-annually concerning:
- The effectiveness of regulatory compliance processes for assigned business areas;-
- The adequacy of Compliance resources; and-
- Significant regulatory compliance issues identified internally or externally.-
- Report quarterly to the Corporate Governance Committee on consumer protection provisions and oversight of same.- Report quarterly to the Boards of Directors for CIBC Life Insurance Company and CIBC Mortgage Inc.

What We’re Looking For- Knowledge of the Canadian regulatory system in general and specifically a depth of knowledge concerning banking laws and regulations.- Knowledge of CIBC’s products and services, policies and procedures, and business culture to relate regulatory requirements to specific product and delivery channel needs.- Knowledge of the markets and regulatory compliance practices in which CIBC operates in order to link CIBC practices to those of the marketplace.- Knowledge of business ethical practices and professional judgment in assessing conflicts of interest.- Sound professional judgment in handling complex and / or highly confidential matters.- Leadership and people s

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