Vice President
4 weeks ago
Requisition ID: 210666
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Purpose
Provides strategic direction, leadership and oversight for the Collection and Recovery efforts for the Canadian Bank retail and small business portfolio, including direct and indirect auto finance and Tangerine, ensuring business strategies, plans and initiatives are supported in compliance with governing regulations, internal policies and procedures.
Accountabilities
- Works with key partners to maximize collection recoveries including realizing on security, revenue generation while minimizing loan losses with a strong customer focus.
- Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment.
- Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Implement effective and efficient treatments to achieve agreed collections targets aligned to the PCL and Net Write-Off Plan and business strategy.
- Leverage technology and data to streamline collections workflows, tactics and to track progress.
- Ensure adherence to BNS strategy, risk culture, risk appetite, policies, operational procedures and regulatory requirements.
- Leadership - Lead and direct the development, approval, and execution of strategic plans for the units by:
a. Providing high quality, cost effective, innovative solutions to deliver a seamlessly excellent quality of service, with minimal disruption, to clients and business partners.
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