Senior Vice President of Account Service
4 days ago
Full-time
LocationToronto, ON
Full job descriptionWe’re building a relationship-oriented bank for the modern world. p>
The Senior Vice-President (SVP), Operations, Retail provides leadership to the operational services for Personal & Business Banking and Retail Credit Adjudication that enables CIBC to operate efficiently as a leading Canadian Financial Institution while mitigating risks using appropriate controls to meet CIBC’s compliance and security standards. The SVP is responsible for the strategic leadership and direction of the team, including the development of CIBC’s operational capability through transformation and enhancement of related technology and workforce.
Establish and maintain stakeholder, client, and executive management relationships to effectively influence strategic priorities, facilitate decision making, and ensure successful implementation of specific projects.Manage high impact and multi-year projects with the overall objective to increase CIBC’s share of market, increase the acquisition of external clients, and continuously improve client satisfaction and loyalty.Oversee relevant privacy and regulatory requirements related to technology implementation and process development.What We’re Looking For- Extensive knowledge of the Financial Services industry with solid experience as a senior and strategic leader within a large organization.
- Superior leadership and people management skills to effectively drive results through others.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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