Parts & Service Coordinator
3 months ago
**Build your Career at Cooper Equipment Rentals**
We are looking for a **customer-oriented, motivated** individual to join our professional team as a** Parts and Service Coordinator** at our **Sudbury, ON** branch
**Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.**
**Why Work with Us? Perks**
- Competitive salary
- Paid day off on your birthday
- Excellent benefit package with premiums paid by the company
- RRSP match
- Boots/shoe allowance + safety wear
- Safety-minded organization
- Continuous training, learning and development opportunities
- Fun-loving work environment with strong social responsibility
**What You’ll Be Doing**:
- Duties and Responsibilities: _
- Exceptional organizational skills
- Manage parts inventory, process warranty claims.
- Order/receive necessary parts by filling out purchase order.
- Follow up with venders on back ordered items.
- Match packing slips to receiver to invoice.
- File all documentation to facilitate an efficient A/P process.
- Coordinate the transfer of parts with the other branches.
- Follow-up with parts and service bills and orders.
- Enter and complete all work orders pertaining to role.
- Provide quotes and estimates to customers.
- Enter maintenance schedules for all equipment.
- Maintain a system for tracking repairs and estimates.
- Work closely with shop to ensure repairs are completed in a timely manner.
- Coordinate parts pickups with drivers.
- Coordinate parts and repairs with dispatcher.
- Assist with ensuring new units are fleeted and ready for rent.
- Ensure all shop supplies are stocked.
**What You’ll Bring to the Team**:
- Qualifications and Requirements: _
- Minimum of two years’ experience in the customer service/retail/construction industry, preferably in the equipment rental industry.
- Excellent written and oral communication skills.
- Self-starter, very customer service oriented and works well in a team environment.
- Thrives in a fast-paced environment with strict deadlines.
- Very flexible in doing various tasks to satisfy our customers.
Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view** Day in the Life videos - cooperequipment.ca/careers.**
Pay: $60,000.00-$64,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program
Work Location: In person
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