Parts & Service Coordinator - Sudbury, On
1 week ago
**What You’ll Be Doing**
- Duties and Responsibilities:_
- Manage parts inventory, process warranty claims.
- Order/receive necessary parts by filling out purchase order.
- Follow up with venders on back ordered items.
- Match packing slips to receiver to invoice.
- File all documentation to facilitate an efficient A/P process.
- Coordinate the transfer of parts with the other branches.
- Follow-up with parts and service bills and orders.
- Enter and complete all work orders pertaining to role.
- Provide quotes and estimates to customers.
- Enter maintenance schedules for all equipment.
- Maintain a system for tracking repairs and estimates.
- Work closely with shop to ensure repairs are completed in a timely manner.
- Coordinate parts pickups with drivers.
- Assist with ensuring new units are fleeted and ready for rent.
- Ensure all shop supplies are stocked.
**What You’ll Bring to the Team**:
- Qualifications and Requirements:_
- Minimum of two years of experience in the customer service/retail/construction industry, preferably in the equipment rental industry.
- Self-starter, very customer service oriented and works well in a team environment.
- Flexibility; must be comfortable with managing and adapting to multiple changing priorities in a fast-paced work environment.
- Excellent problem-solving skills.
- Strong verbal and written communication skills with the ability to converse with colleagues, customers, and other parties in a professional and courteous manner.
- Pride in what you do
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