Experienced Dispatcher

5 months ago


Vancouver, Canada Disposal King Full time

The Roll-off Dispatcher position is integral to customer satisfaction. As a dispatcher you will be responsible for meeting and exceeding customer expectations through accurate, prompt, and efficient roll-off dispatching. Communication is key as you balance the workload and available resources. Effective phone and written skills are necessary as you communicate with customers, your office team and driver team. Strong analytical skills are needed to determine the most cost-effective and timely location of each dump. This fast-paced environment requires the upmost professionalism.

**Essential Duties and Responsibilities**
- Coordinate daily workload for drivers efficiently, analytically, and safely
- Maintain contact between drivers, dispatching calls as they are received
- Plan, distribute, monitor and follow-up daily route assignments
- Assign routes to appropriate drivers throughout the day and for the next day
- Troubleshoot and resolve potential delivery and pick-up problems before they result in service issues
- Communicate with customers confirming needs, issues, and requests
- Relay information to drivers regarding specific job site/customers needs
- Track daily work trouble shooting any problems that may arise
- Verify paperwork supplied by drivers for accuracy before input into the billing system
- Communicate with maintenance shop personnel and serves as an emergency point of contact for drivers
- Maintain all data in appropriate systems including the following: Verify all dump tickets have been received.
- Track the location of all equipment including, but not limited to trucks and roll off containers
- Perform other special projects and tasks as assigned

**Qualifications**:

- Minimum 2 years’ experience in dispatching for a waste removal company or relevant work experience
- Knowledge of the Greater Vancouver area is an asset
- Proven ability to minimize safety-related accidents and operate an accident-free environment
- Experience with Microsoft Office
- Driver license
- Ability to use Google Maps or other mapping software
- Work in a team environment
- Attention to detail
- Stay calm and respectful in a stressful situation
- Quick and confident decision making
- Ability to multitask
- Ability to identify and resolve problems in a timely manner
- Good telephone and 2-way radio skills
- Exceptional customer service/sales skills
- Understand the basics of trucks and maintenance

**Salary**: $25.00-$27.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Experience**:

- Dispatch: 2 years (required)

Licence/Certification:

- Drivers Licence (required)

Work Location: In person



  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    About E-Comm 9-1-1E-Comm 9-1-1 is a leading organization in emergency communications, providing critical life-safety services to communities across the province. Our team is passionate about public safety and dedicated to building a diverse and inclusive workforce.Job SummaryWe are seeking highly skilled and experienced Police Dispatchers to join our dynamic...


  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    About E-Comm 9-1-1E-Comm 9-1-1 is a leading provider of emergency communications services in British Columbia, Canada. Our team of experts is dedicated to delivering critical life-safety services to the public and first responders.Job SummaryWe are seeking an experienced Police Dispatcher to join our dynamic team. As a Police Dispatcher, you will play a...


  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    About E-Comm 9-1-1E-Comm 9-1-1 is a leading provider of emergency communications services in British Columbia, Canada. Our team of experts is dedicated to delivering critical life-safety services to the public and first responders.Job SummaryWe are seeking an experienced Police Dispatcher to join our dynamic team. As a Police Dispatcher, you will play a...


  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    About E-Comm 9-1-1E-Comm 9-1-1 is a leading provider of emergency communications services in British Columbia, Canada. Our team of experts is dedicated to delivering critical life-safety services to the public and first responders.Job SummaryWe are seeking an experienced Police Dispatcher to join our dynamic team. As a Police Dispatcher, you will play a...


  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    About E-Comm 9-1-1E-Comm 9-1-1 is a leading provider of emergency communications services in British Columbia, Canada. Our team of experts is dedicated to delivering critical life-safety services to the public and first responders.Job SummaryWe are seeking an experienced Police Dispatcher to join our dynamic team. As a Police Dispatcher, you will play a...


  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    Job Summary:E-Comm 9-1-1 is seeking a highly skilled and experienced Police Dispatcher to join our dynamic team. As a recognized leader in emergency communications, we provide critical life-safety services in communities across the province.Key Responsibilities:Coordinate and dispatch police response to emergency callsProvide continuous updates to a variety...


  • Vancouver, British Columbia, Canada E-Comm 9-1-1 Full time

    About E-Comm 9-1-1E-Comm 9-1-1 is a leading provider of emergency communications services in British Columbia. Our team of experts is dedicated to delivering critical life-safety services to the public and first responders.Job SummaryWe are seeking a highly skilled and experienced Police Dispatcher to join our dynamic team. As a Police Dispatcher, you will...

  • Medical Dispatcher

    4 weeks ago


    Vancouver, British Columbia, Canada Securiguard Full time

    Job Title: Medic-DispatcherSecuriguard is seeking a highly skilled and experienced Medic-Dispatcher to join our team. As a Medic-Dispatcher, you will be responsible for providing medical support and emergency response services to our clients in a remote location.Key Responsibilities:Provide advanced first aid, including first response, preparing employees...

  • Security Dispatcher

    5 months ago


    Vancouver, Canada GardaWorld Full time

    Do you love having a major impact on your team and the safety of your work environment? Then you have come to the right place! We are looking for an experienced Security Dispatcher to work at **Simon Fraser University,** Burnaby campus. **As a Security Dispatcher, your primary role is to provide excellent customer service as the first point of contact for...


  • North Vancouver, Canada Mitchell's Towing Ltd. Full time

    Shift: 12 Hour Shifts - 4 Days On Followed by 4 Days Off (Rotating Shifts) 1300-0100 That's Right You Only Have To Work Half The Year, and always have four day weekends. Currently Recruiting For Two Newly Added Full-Time Positions RESPONSIBILITIES - Promptly respond to dispatch for service calls, jump-starts, accident recovery, unlocks, and more. - Liaise...


  • North Vancouver, Canada Mitchell's Towing Ltd. Full time

    Do you want to work only half the year and have great work-life balance? Do you want to work in a positive environment that promotes training and advancement? Do you want to work with a company that has new equipment and a leader in industry based technology? Shift: 4 Days On Followed by 4 Days Off - 12hr shifts (Rotating Shifts) Ending Before...


  • Vancouver, British Columbia, Canada WAIVIN FLAGS TAXI Full time

    At WAIVIN FLAGS TAXI, we are seeking a skilled Transportation Manager to oversee the daily operations of our taxi services. The ideal candidate will have experience in supervising a team of drivers and dispatchers, ensuring the smooth flow of transportation services. Key responsibilities include:Coordinating and scheduling transportation servicesSupervising...


  • Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Dispatch ManagerAt EightSix Network, we are seeking a highly skilled and experienced Dispatch Manager to join our team. As a key member of our control room operations, you will play a crucial role in overseeing and coordinating all activities within our control room.Key Responsibilities:Supervise and lead a team of dispatchers, ensuring they...


  • Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Dispatch ManagerAt EightSix Network, we are seeking a highly skilled and experienced Dispatch Manager to join our team. As a key member of our control room operations, you will be responsible for overseeing and coordinating all activities within our control room.Key Responsibilities:Supervise and lead a team of dispatchers, ensuring they adhere to...


  • Vancouver, British Columbia, Canada Elafon mechanical Ltd Full time

    Job Summary: We are seeking an experienced Operational Logistics Coordinator to join our team at Elafon Mechanical Ltd. This role will be responsible for planning, organizing, and overseeing the operational logistics of the organization. The ideal candidate will have a strong background in dispatch supervision, excellent communication skills, and the ability...


  • Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Dispatch ManagerAbout the Role:We are seeking a highly skilled and experienced Dispatch Manager to join our team at EightSix Network. As a key member of our security operations team, you will be responsible for overseeing and coordinating all activities within our control room.Key Responsibilities:Team Leadership: Lead a team of dispatchers,...


  • Vancouver, British Columbia, Canada EightSix Network Full time

    Job Title: Dispatch ManagerAbout the Role:We are seeking a highly skilled and experienced Dispatch Manager to join our team at EightSix Network. As a key member of our security operations team, you will be responsible for overseeing and coordinating all activities within our control room.Key Responsibilities:Team Leadership: Lead a team of dispatchers,...


  • Vancouver, British Columbia, Canada Heidelberg Materials US, Inc. Full time

    Job SummaryWe are seeking a skilled Concrete Delivery Coordinator to join our team at Heidelberg Materials US, Inc. As a key member of our logistics operations, you will be responsible for dispatching up to 80 ready mix trucks from 10 concrete plants, ensuring timely and efficient delivery of our products to customers.Key Responsibilities- Dispatch ready mix...


  • Vancouver, British Columbia, Canada Linxus Group Full time

    Job Title: Transportation SupervisorWe are seeking a dedicated and experienced Transportation Supervisor to join our team at Linxus Group. As a key member of our Recovery+ division, you will be responsible for overseeing routing & hired trucks in the service areas, providing direction and support within all operating areas of the department, and ensuring...


  • Vancouver, British Columbia, Canada FuelSrv Full time

    About UsFuelSrv is a dynamic company that requires an experienced Logistics Operations Supervisor to oversee our daily operations.Estimated SalaryThe estimated salary for this role is $55,000 - $65,000 per year, depending on location and experience.Job DescriptionRole Overview: The Logistics Operations Supervisor will be responsible for managing the...