Dispatcher, Trucks
6 months ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
**Work setting**:
- Urban area
- Office building
**Tasks**:
- Ensure accuracy of completed time sheets, payroll and other summaries
- Maintain work records and logs
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Follow-up on issues with work orders
- Keep track of shipments
- Maintain vehicle operator work records
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Supervision**:
- 11-15 people
**Computer and technology knowledge**:
- Dispatch management service software
- Mapping and data visualization software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Electronic scheduler
- Operate GPS (Global Positioning System) and other navigation equipment
- Spreadsheet
- Internet
**Service experience**:
- Tow truck
- Trucking
**Work conditions and physical capabilities**:
- Ability to work independently
- Attention to detail
- Fast-paced environment
- Overtime required
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
**Health benefits**:
- Dental plan
- Health care plan
- Paramedical services coverage
**Other benefits**:
- Free parking available
- Parking available
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