Clinical Specialist CRM/cas

3 weeks ago

Montréal, Canada Medtronic Full time

**Careers that Change Lives**
Support the clinical development and education, manage inventory and equipment, and customer education programs pertinent to Medtronic defined products and technology. Support the implementation of policies and procedures and participate in all facets of clinical and operational decision-making pertaining to the programs of the organizational unit. Train and educate investigators/customers on proper use of the

Medtronic product and technology.

**A Day in the Life**
- Conducts on-site education and / or consulting.
- Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
- Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
- Participates in conventions, forums, and meetings to increase product awareness.
- Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
- Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
- Serves as a technical resource to support sales of a specific medical product or solution.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of the clinical education activities, to include

assessment, curriculum planning, communications and clinical skills development, and educational support
- Develop and execute clinical education programs designed to enhance user competencies
- Cultivate close relationships with strategic business partners, including all training centers and opinion leaders
- Provides new employee training on products, technology and materials
- Assist in developing objectives, and programs for marketing and selling the Company’s products
- Provides nursing and/or medical expertise in the development, implementation, and case reports, journal articles and clinical reports from clinicians
- Plan, direct, and coordinate educational workshops, and other programs, events, and activities (Maintain contact with customers to evaluate their clinical and educational needs)
- Leads efforts to place speakers on podiums at key conferences
- Work with other departments to establish priorities for the Company direction, new product development, and customer satisfaction
- Education reporting requirements (Must document all clinical support and education)
- Conduct Monthly Business Reviews with RSM & SPM

**Must Have: Minimum Requirements
- KNOWLEDGE/EDUCATION
- High School Diploma or GED
- Associate degree, or;
- Bachelor’s degree
- A Bachelor's degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

JOB EXPERIENCE
- Minimum 6 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or
- Minimum 4 years of work experience in the healthcare or engineering field, with an Associate degree, or;
- Minimum of 2 years of work experience in the healthcare or engineering field, with a bachelor’s degree, or;
- Minimum 3 years of any prior professional experience, with a bachelor’s degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

JOB EXPERIENCE
- Background in Nursing Education would beneficial
- Minimum of 5 years of experience in healthcare related Sales and/or Marketing experience
- Strong knowledge of the healthcare system (National, Provincial and/or Regional level)
- Medical device experience

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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