Clinical Specialist CRM/cas

5 months ago

Montréal, Canada Medtronic Full time

**Careers that Change Lives**
Support the clinical development and education, manage inventory and equipment, and customer education programs pertinent to Medtronic defined products and technology. Support the implementation of policies and procedures and participate in all facets of clinical and operational decision-making pertaining to the programs of the organizational unit. Train and educate investigators/customers on proper use of the

Medtronic product and technology.

**A Day in the Life**
- Conducts on-site education and / or consulting.
- Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
- Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
- Participates in conventions, forums, and meetings to increase product awareness.
- Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
- Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
- Serves as a technical resource to support sales of a specific medical product or solution.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of the clinical education activities, to include

assessment, curriculum planning, communications and clinical skills development, and educational support
- Develop and execute clinical education programs designed to enhance user competencies
- Cultivate close relationships with strategic business partners, including all training centers and opinion leaders
- Provides new employee training on products, technology and materials
- Assist in developing objectives, and programs for marketing and selling the Company’s products
- Provides nursing and/or medical expertise in the development, implementation, and case reports, journal articles and clinical reports from clinicians
- Plan, direct, and coordinate educational workshops, and other programs, events, and activities (Maintain contact with customers to evaluate their clinical and educational needs)
- Leads efforts to place speakers on podiums at key conferences
- Work with other departments to establish priorities for the Company direction, new product development, and customer satisfaction
- Education reporting requirements (Must document all clinical support and education)
- Conduct Monthly Business Reviews with RSM & SPM

**Must Have: Minimum Requirements
- KNOWLEDGE/EDUCATION
- High School Diploma or GED
- Associate degree, or;
- Bachelor’s degree
- A Bachelor's degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

JOB EXPERIENCE
- Minimum 6 years of work experience in the healthcare or engineering field, with a High School Diploma or GED, or
- Minimum 4 years of work experience in the healthcare or engineering field, with an Associate degree, or;
- Minimum of 2 years of work experience in the healthcare or engineering field, with a bachelor’s degree, or;
- Minimum 3 years of any prior professional experience, with a bachelor’s degree and currently enrolled in a certificate program from a pacing school like ATI or PrepMD.

JOB EXPERIENCE
- Background in Nursing Education would beneficial
- Minimum of 5 years of experience in healthcare related Sales and/or Marketing experience
- Strong knowledge of the healthcare system (National, Provincial and/or Regional level)
- Medical device experience

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

  • Clinical Advisor

    5 months ago

    Montréal, Canada Clinical Research Dental Full time

    **Position Summary** This particular role is for an already established Territory throughout Montreal. Fluent French is required. The **Clinical Advisor** (Dental) is accountable for developing sales and providing education within their assigned territory consistent with strategic and corporate goals and values. The role includes all facets of territory...

  • Clinical Advisor

    5 months ago

    Montréal, Canada Clinical Research Dental Full time

    **Position Summary** This particular role is for an already established Territory in Monteregie Ouest, West Island and Outaouais. Fluent French and English is required. The **Clinical Advisor** (Dental) is accountable for developing sales and providing education within their assigned territory consistent with strategic and corporate goals and values. The...

  • CRM Strategy Specialist

    6 months ago

    Montréal, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...

  • Clinical Advisor Dental

    3 months ago

    Montréal, QC, Canada Clinical Research Dental Full time

    **If you have the passion for dentistry, continuous learning, educating and serving a talented clinical audience and making an impact in dental consulting sales, along with the background required, we would love to hear from you!** **Position Summary** This particular role is for an already established Territory in Greater Montreal and surrounding area....

  • Clinical Specialist Cas Montréal

    6 months ago

    Montréal, Canada Medtronic Full time

    **MAIN PURPOSE OF JOB**: - Support the clinical development and education, manage inventory and equipment, and customer education programs pertinent to Medtronic defined products and technology. Support the implementation of policies and procedures and participate in all facets of clinical and operational decision-making pertaining to the programs of the...

  • CRM and Customer Lifecycle Marketing Specialist

    5 months ago

    Montréal, Canada KitcoMetals Inc, Full time

    **PURPOSE**: The CRM and Customer Advocacy Specialist at Kitco, you will play a pivotal role in driving customer engagement, retention, loyalty, and repeat purchases through strategic CRM initiatives. You will be responsible for managing the entire customer lifecycle, optimizing marketing programs, and leveraging data to deliver personalized and impactful...

  • Gestionnaire CRM

    5 months ago

    Montréal, Canada La Vitrine Full time

    La Vitrine est un organisme sans but lucratif qui œuvre depuis plus de 15 ans à la promotion des sorties culturelles. À la suite d’un exercice de planification stratégique, La Vitrine étant son territoire d’action à l’échelle du Québec avec la création de la première alliance sectorielle spécialisée en promotion numérique. Sa vision est de...

  • Gestionnaire CRM

    5 months ago

    Montréal, Canada La Vitrine Full time

    La Vitrine est un organisme sans but lucratif qui œuvre depuis plus de 15 ans à la promotion des sorties culturelles. À la suite d’un exercice de planification stratégique, La Vitrine étant son territoire d’action à l’échelle du Québec avec la création de la première alliance sectorielle spécialisée en promotion numérique. Sa vision est de...

  • Gestionnaire CRM

    5 months ago

    Montréal, Canada La Vitrine Full time

    La Vitrine est un organisme sans but lucratif qui œuvre depuis plus de 15 ans à la promotion des sorties culturelles. À la suite d'un exercice de planification stratégique, La Vitrine étant son territoire d'action à l'échelle du Québec avec la création de la première alliance sectorielle spécialisée en promotion numérique. Sa vision est de...

  • Gestionnaire CRM

    5 months ago

    Montréal, Canada La Vitrine Full time

    Veuillez postuler sur: La Vitrine est un organisme sans but lucratif qui œuvre depuis plus de 15 ans à la promotion des sorties culturelles. À la suite d'un exercice de planification stratégique, La Vitrine étant son territoire d'action à l'échelle du Québec avec la création de la première alliance sectorielle spécialisée en promotion numérique....

  • CRM Strategy Specialist

    3 weeks ago

    Montréal, QC, Canada Ubisoft Full time

    **Company Description** At Ubisoft, we are dedicated to creating immersive and engaging gaming experiences that captivate players around the world. Our CRM Marketing team plays a vital role in building meaningful relationships with our community, enhancing player engagement, and driving retention through strategic, personalized communication strategies. We...

  • Lead Specialist

    5 months ago

    Montréal, Canada Cosmetic Physician Partners Full time

    **Job Title**:Lead Specialist **Company**: CPP Clinics **Location**: Montreal, Canada **About CPP Clinics**: CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing...

  • CRM Marketing Specialist, Segmentation

    5 months ago

    Montréal, Canada Medisca Pharmaceutique Inc Full time

    Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business...

  • CRM and Customer Lifecycle Marketing Lead

    6 months ago

    Montréal, Canada KitcoMetals Inc, Full time

    **PURPOSE** The CRM and Customer Advocacy Lead at Kitco, you will play a pivotal role in driving customer engagement, retention, loyalty, and repeat purchases through strategic CRM initiatives. You will be responsible for managing the entire customer lifecycle, optimizing marketing programs, and leveraging data to deliver personalized and impactful...

  • Coordinateur CRM CRM Coordinator

    5 months ago

    Montréal, Canada Altitude Sports Full time

    Nous sommes Altitude Sports, le leader du commerce en ligne au Canada, né de la rencontre entre la mode et le plein air. Nous sommes une équipe unie qui vise l’excellence en toute circonstance. Coureurs, skieurs, cyclistes, adeptes de sensations fortes, précurseurs de tendances - nos spécialistes dans tous les domaines travaillent ensemble afin de...

  • CRM and Customer Lifecycle Marketing Lead

    5 months ago

    Montréal, Canada Kitco Metals Inc Full time

    **PURPOSE** The CRM and Customer Advocacy Lead at Kitco, you will play a pivotal role in driving customer engagement, retention, loyalty, and repeat purchases through strategic CRM initiatives. You will be responsible for managing the entire customer lifecycle, optimizing marketing programs, and leveraging data to deliver personalized and impactful...

  • Google Ads, Landing Pages Expert, with CRM

    5 months ago

    Montréal, Canada SurfaceID Full time

    **Job Title**: Digital Marketing Specialist with Advanced Google Ads and CRM Expertise **Location**: Montreal **Company**: SurfaceID **About Us**:SurfaceID is a dynamic and rapidly growing [industry] company dedicated to delivering innovative solutions and exceptional experiences to our customers. We are seeking a talented Digital Marketing Specialist who...

  • CRM Strategy Specialist

    2 months ago

    Montréal, QC, Canada Ubisoft Full time

    Ubisoft, a leading creator, publisher, and distributor of interactive entertainment, is seeking a dynamic CRM Associate as part of its Customer Relationship Management (CRM) Group! This individual will be instrumental in developing and executing CRM strategies dedicated to supporting retail marketing, including membership program initiatives. Partnering with...

  • Lead Specialist

    3 months ago

    Montréal, QC, Canada Cosmetic Physician Partners Full time

    **About CPP Clinics**: CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care. **Job Title**:Lead Specialist **Company**: CPP...

  • Clinical Application Specialist-hearing

    7 days ago

    Montréal, QC, Canada Natus Medical Incorporated Full time

    **This position has a tentative start date of Monday, January 6, 2025.** **Position**:Clinical Application Specialist-Hearing & Balance (Audiologist-Bilingual/French & English)** **Location: Canada (Remote)** Join our Natus Sensory Team as a Clinical Application Specialist and be part of a dynamic team dedicated to providing cutting-edge solutions to...