Account Executive, Membership
6 months ago
Company Description
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.
MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.
We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.
**Job Description**:
**Responsibilities**:
- Meet or exceed renewal targets during all annual retention campaigns.
- Meet or exceed all Dashboard targets.
- Provide outstanding service through inbound and outbound calling campaigns and client meetings.
- Maintain established client relationships; servicing all existing Member accounts.
- Drive an emotional connection between Members and our brands through supporting the ideation, development, and execution of engagement programs.
- Support to all other service initiatives and programs as required including but not limited to the Member relocation events, game day duties and various Member networking events both in and out of venue.
- Maintain accurate financial administration and balancing for all accounts.
- Participate in strategic and innovative thinking exercises to challenge the status quo.
- Work in conjunction with the entire Ticket Sales Membership teams to reach department goals and objectives.
- Participate in special projects and perform other related duties as requested
**Qualifications**:
- Proven experience in developing sales and service relationships is ideal
- TicketMaster and/or ARCHTICS knowledge is an asset but not essential
- Salesforce knowledge is an asset but not essential
- An ongoing awareness and responsiveness to client satisfaction
- Proven ability to build and develop professional relationships
- Confident user of Microsoft 360 - Word, Excel, Outlook, PowerPoint
- Skillful at listening, understanding and communicating effectively
- A ‘One-Team’ approach toward departmental and company-wide goals
- Proven to perform well under pressure; manage multiple priorities simultaneously
- A self-starter with a mature, professional attitude and presence
- Alert and receptive to shifting demands within a fast-paced, changing environment
- Comfortable and capable of delivering within a fast paced environment, utilizing time management
- and organizational skills
- Available to work evenings, weekends and holidays as the need arises
- A positive approach, incorporating integrity, confidentiality and discretion
Additional Information
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._
-
Senior Development and Membership Executive
2 weeks ago
Toronto, Ontario, Canada C.D. Howe Institute Full timeThe C.D. Howe Institute, a leading economic think tank in Canada, is seeking an experienced professional to fill the role of Senior Development and Membership Executive.As a key member of our team, you will be responsible for cultivating and strengthening relationships with existing members, driving membership attraction and retention, and fostering loyalty...
-
Account Executive Basketball Membership
2 months ago
Toronto, Canada MLSE Full time**Company Description** At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...
-
Coordinator, Membership Engagement
5 months ago
Toronto, Canada The Toronto Region Board of Trade Full time**Position Description**: ***Role Description**: - Responsible for supporting the retention of SME member base of the Board by aligning our services with our members goals and objectives. - Through virtual and in-person meetings understanding our members’ unique business objectives, such as contributing to our region’s growth, their business development...
-
Multilingual Membership Coordinator
2 weeks ago
Toronto, Ontario, Canada MT Talent Full timeAbout MT TalentWe are a dynamic organization seeking a highly skilled and experienced Multilingual Membership Coordinator to join our team. In this role, you will be responsible for managing the membership renewal process, working collaboratively with the Executive team and Finance team to support renewal and fee reminder messaging, and maintaining the...
-
Accounts Receivable Specialist
2 weeks ago
Toronto, Canada Executive Platforms Inc Full time**WHO WE ARE AND WHAT WE DO...** **About Executive Platforms and Board.org** Executive Platforms, the builder of world-class forums that facilitate knowledge sharing among senior business leaders, combined with Board.org in 2024, a peer-to-peer community platform serving leaders across industries and functions. Together, both platforms create the...
-
Membership and Events Coordinator
6 months ago
Toronto, Canada TO Corporate Services Full time**MEMBERSHIP AND EVENTS COORDINATOR** In the position of Membership and Events Coordinator, you will be responsible for managing and coordinating all membership support and administration for a small national association, as well as assisting with coordinating meetings and events. Duties may include but are not limited to the following: **Membership** -...
-
Membership Intake Manager
1 month ago
Toronto, Canada CIRO OCRI Full time**Position Title: Membership Intake Manager (BCC, TCC)** **Department: Office of the Investor, Member Intake, and Innovation** **Location: Toronto, Montreal, Calgary, Vancouver** **Status: Permanent Full-time (Hybrid)** **Day in the life of**: The Membership Intake Manager is an accountable owner of the membership process. They will work directly with...
-
Account Executive
6 months ago
Toronto, Canada Rogers Communications Full timeWe are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of...
-
Account Executive
5 months ago
Toronto, Canada Directive Consulting Full timeDirective Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies...
-
Account Executive
6 months ago
Toronto, Canada Directive Consulting Full timeDirective Consulting is the performance marketing agency for SaaS and Tech companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative, and Video to our clients by creating comprehensive digital marketing strategies...
-
Director, Membership Client Care Centre
6 months ago
Toronto, Canada MEDCAN Full timeAbout Us: Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes. Over 80 physicians and...
-
Financial Analyst, Membership Finance
6 months ago
Toronto, Canada Foresters Financial Services, Inc. Full timeCareer Opportunity Role Title Financial Analyst, Membership Finance Purpose of role Reporting to the Manager, Membership Finance, this position will play a key role in managing the finances for the Membership Department including tracking, reconciliations and reporting of all financial information. Additionally, this role will support the financial...
-
Health Club Membership Advisor
5 months ago
Toronto, Canada Adelaide Club Full timeWant to be part of a special team of service oriented professionals, taking care of other professionals in the downtwon core, all while having a blast?!? The Cambridge Group of Clubs (CGoC), the leader in Canadian Fitness Clubs, is searching for a dynamic, professional, self starter to fill the role of **MEMBERSHIP ADVISOR** Total Compensation $70K -$100K:...
-
Account Executive
6 months ago
Toronto, Canada Info-Tech Research Group Full timeAs an Account Manager, you will manage a book of business by providing a range of operational, administrative and call based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross selling. Major Responsibilitie s Create and execute sales and service activity plans. Manage...
-
Fundraising Events and Membership Manager
2 weeks ago
Toronto, Ontario, Canada The Royal Conservatory Full timeJob SummaryThe Royal Conservatory seeks a seasoned Fundraising Events and Membership Manager to spearhead fundraising initiatives and develop a comprehensive membership program. This individual will be responsible for conceptualizing and executing exceptional fundraising events, securing sponsorships, and fostering relationships with donors and volunteers.
-
Accounting Associate
1 month ago
Toronto, Canada Executive Platforms Inc Full time**WHO WE ARE AND WHAT WE DO...** Executive Platforms builds world-class forums to facilitate the sharing of ideas among the senior leadership of businesses and organizations with common objectives, interests, and challenges. Through careful and concerted effort based upon decades of experience, we work to elevate the conversation and provide all our...
-
Membership Intake Director
1 month ago
Toronto, Ontario, Canada CIRO OCRI Full timeJob Title: Membership Intake DirectorAbout the Role:We are seeking a highly skilled Membership Intake Director to join our team at CIRO. As a key member of our organization, you will be responsible for managing membership applications and in-scope changes in business. Your expertise in Business Conduct Compliance (BCC) and Trading Conduct Compliance (TCC)...
-
Membership and Trust Specialist
6 months ago
Toronto, Canada Cassels Brock & Blackwell LLP Full time**About Us**: Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid-market clients from our offices in Toronto, Vancouver and...
-
Director of Membership Services
3 months ago
Toronto, Canada ONT.COLLEGE OF TEACHERS Full time**Posting 24-45** **Director of Membership Services** Administration Unit, Membership Services Department - Permanent Position, Category 3 - Hiring Range $169,733 - $185,471_ Reporting to the Registrar, the Director of Membership Services will provide strategic leadership, coordination and management for the Membership Services Department including...
-
Membership & Administrative Assistant
6 months ago
Toronto, Canada Canadian Black Chamber of Commerce Full time**Schedule A.** **Canadian Black Chamber of Commerce** **Membership & Administrative Assistant (Full-Time)** **Job Posting** Summary: The Canadian Black Chamber of Commerce (CBCC) is dedicated to elevating economic development of the Black Business Community. We are committed to conducting the required collaboration and research that delivers...