Medical Office Assistant/receptionist

4 months ago


Red Deer, Canada Westpark Medical Clinic Full time

Maintains patient waiting areas, office paper-work, and front-desk areas in a manner that is organized and neat.
- Scan documents into the Electronic Medical Records (EMR) and into patient charts.
- Ability to properly assign document types when inputting to EMR and patient charts.
- Ability to navigate electronic medical records.
- Exercises diplomacy, problem-solving and conflict resolution skills when handling patient complaints; refers patient complaints to appropriate designated personnel as needed.
- Able to work in team environment and recognize the value of collaboration.
- Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
- Provides information to clinic callers according to the clinic’s best practices; transfers calls as needed; works to ensure adequate phone coverage at all times.
- Welcomes and greets patients/clients/visitors to the department in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors to appropriate person or department(s).
- Schedules patient flow to clinic following Doctors availability to allow efficient patient flow.
- When scheduling appointment, carefully screens patients for new address, new patient visit and updates/ confirms patient demographics. Informs patient of adequate information that must be presented at time of visit.
- Ability to navigate electronic medical records as per clinic guidelines
- Must exercise utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and Health Information and Protection of Privacy Manager

Professional Responsibilities
- Recognize personal attitudes, beliefs, feelings and values about health and the potential effect of these on their interactions with staff, patients and families.
- Demonstrate the ability to reflect on personal and team practice through a systematic evaluation of professional competencies, acceptability, quality, efficiency and effectiveness of practice.
- Participate in relevant meetings and committees.
- Act as a resource for other team members.
- Provides training and orientation to other team members and assist in their professional development.
- Maintain information flow to Clinic Manager on issues that affect or may affect services to clinics, patients and work environment.
- Responsible for own professional development through a variety of strategies highlighted in personal development plan.
- Participate in the education programs offered.
- Promote and contribute to a safe, secure working environment.

Skills & Abilities
- Ability to work independently to achieve objectives.
- Demonstrates good organizational skills, managing time, workload and patient scheduled appointments.
- Demonstrate ability to adapt to new or unexpected situations, flexibility in approach to patient and interpersonal situations.
- Ability to build a good working relationship with patients, healthcare professionals and other members of the community.
- Knowledge of the Health Information and Protection of Privacy Information Acts in addition to professional organizations ethics and standards of practice. Respect and understanding of confidentiality/ ability to maintain confidentiality regarding personal and sensitive information.
- Familiarity with Electronic Medical Records or similar information systems.

Other Occupational Requirements
- Current and clear criminal records check is required.
- Must be able and willing to lift and carry up to 10 pounds.
- Arm and finger dexterity required to operate computer keyboard and other office equipment.
- Ability to sit for extended periods of time.

Expected start date: 2021-10 - 15

**Job Types**: part time, weekends

**Job Type**: Part-time

Pay: $16.50-$18.00 per hour

Expected hours: 20 - 26 per week

**Benefits**:

- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Weekends as needed

Work Location: In person



  • Red Deer, Canada Westpark Medical Clinic Full time

    Maintains patient waiting areas, office paper-work, and front-desk areas in a manner that is organized and neat. - Scan documents into the Electronic Medical Records (EMR) and into patient charts. - Ability to properly assign document types when inputting to EMR and patient charts. - Ability to navigate electronic medical records. - Exercises diplomacy,...

  • Medical Receptionist

    3 months ago


    Red Deer, Canada Dream Sleep Respiratory Services Full time

    Job Summary: **Responsibilities**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls and direct them appropriately - Schedule patient appointments and follow-up visits - Verify insurance information and collect co-payments - Maintain electronic medical records accurately - Assist with administrative tasks as...


  • Red Deer, Canada Dr. Jennie Psychology Group Full time

    Medical Office Assistant-Aspire Medicine-Family Medicine **Duties**: - Greet and check-in patients, ensuring accurate and up-to-date information - Schedule appointments and manage the office calendar - Answer phone calls and assist with patient inquiries - Maintain patient records and update electronic medical records - Assist with billing and insurance...


  • Red Deer, Canada Parkland Medical Clinic Full time

    Job Summary: **Duties**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain electronic medical records and ensure accuracy and confidentiality - Must be able to be flexible with scheduling as needed - Assist with billing procedures - Handle patient check-in...


  • Red Deer, Canada Horizon Vein and Cosmetic Clinic Full time

    _**Who We Are**:_ Horizon Vein and Cosmetic Clinic (HVCC) is a client-focused, results-oriented Medical Aesthetics Clinic providing top-quality cosmetic and medical services. We want to serve our clients in a way that leaves them feeling that they are beautiful - inside and out. - **What We Are Looking For**:_ We are looking for a highly motivated,...

  • Dental Receptionist

    3 months ago


    Red Deer, Canada Ocudent Dental Clinic Full time

    **Overview**: **Duties**: - Greet patients and visitors with a welcoming demeanor - Answer phone calls and schedule appointments efficiently - Verify insurance coverage and process patient billing - Maintain electronic medical records accurately - Assist with administrative tasks to support the dental office staff - Ensure the front desk area is organized...


  • Red Deer, Canada Horizon Joint Rejuvenation and Spine Full time

    _**Who We Are**:_ Horizon Vein and Cosmetic Clinic (HVCC) is a client-focused, results-oriented Medical Aesthetics Clinic providing top-quality cosmetic and medical services. We want to serve our clients in a way that leaves them feeling that they are beautiful - inside and out. - **What We Are Looking For**:_ We are looking for a highly motivated,...


  • Red Deer, Canada Horizon Family Medicine Full time

    **Medical Office Assistant (MOA)** Employment Status Full-time / Part-time We are looking for an experienced, friendly, enthusiastic, and high-energy Medical Office Assistant to provide excellent medical and administrative support to the physicians and patients of Horizon Family Medicine by assisting in maintaining strong clinical operational efficiencies....


  • Red Deer, Canada Image Dental Full time

    Administrative Assistant - Red Deer, Alberta Dental Office (Expanding Team) Exciting opportunity to join our growing dental team in Red Deer, Alberta! We are currently expanding our team and are seeking a versatile Administrative Assistant with a focus on administrative duties and light chairside assisting. If you have excellent organizational skills,...


  • Red Deer, Canada Aspire Medicine Full time

    Medical Office Assistant-Aspire Medicine-Family Medicine **Duties**: - Greet and check-in patients, ensuring accurate and up-to-date information - Schedule appointments and manage the office calendar - Answer phone calls and assist with patient inquiries - Maintain patient records and update electronic medical records - Assist with billing and insurance...


  • Red Deer, Canada Willow Health Full time

    ob Summary: **Responsibilities**: - Greet and check-in patients, ensuring accurate and up-to-date information is obtained - Schedule appointments and manage the office calendar - Answer phone calls, respond to inquiries, and provide exceptional customer service - Maintain patient records and update electronic medical records (EMR) systems - Assist with...


  • Red Deer, Canada Saint Mary Clinic Full time

    **About the clinic**: We are a busy clinic strategically situates itself in the bustling Red Deer area, offering an extensive spectrum of medical services. **Job description**: We are looking for an experienced, empathetic, and highly productive Medical Office Assistant to provide excellent medical and administrative support to the physician and patients...

  • Dental Receptionist

    3 months ago


    Red Deer, Canada Image Dental Care Full time

    Our Red Deer practice is looking for a Dental Administrator to join our team! We are a progressive, paperless office with high standards of care for both our patients and employees. We are looking for a team player who is enthusiastic about the ever-changing field of dentistry. We do a variety of procedures including implant placement, soft tissue surgery...


  • Red Deer, Canada Advanced Respiratory Care Network Full time

    Very busy Medical Clinic requires an experienced full time Medical Office Assistant/Patient Care Coordinator for our Red Deer clinic to start as soon as possible. As a Medical Office Assistant and Reception you will play a vital role in providing administrative support to healthcare professionals and ensuring the smooth operation of our medical office. We...


  • Red Deer, Canada Goodmen Roofing Ltd Full time

    **Company Overview**: We are a privately held company providing commercial and residential roofing services throughout Alberta and Western Canada for over 40 years. We are currently seeking a full-time, reliable and dynamic Receptionist / Administrative Assistant to join our team. **Job description**: We are currently seeking a detail-oriented and organized...


  • Red Deer, Canada CMT Ventures Inc. Full time

    **Administrative Assistant - Reception** **Position**: Technology Skills - Computer skills including knowledge of Windows Operating Systems. - Working knowledge of Microsoft Office 365. - Familiar with office equipment, such as fax, copiers, phone systems, etc. Knowledge/Abilities: - Clerical - administrative and clerical procedures and systems such as...


  • Red Deer, Canada Scotts180 Collision Auto Body Repair Full time

    Come join a family-owned business with a team atmosphere! Scotts180 Collision is hiring a Full Time Permanent Office Administrator. Experience and familiarity with Mitchell Auto Repair Software is required. The position will be responsible for a variety of Receptionist and Administrative tasks and most importantly, act as a representative of our company,...

  • Receptionist

    2 weeks ago


    Red Deer, Canada Central Alberta Orthopedics Full time

    **Overview** This role requires a highly professional and personable individual who demonstrates strong critical thinking, clear and concise communication, organizational skills, and who enjoys working in a busy environment with growth opportunities. This individual must respectfully interact with all team members and foster a patient centered approach. The...

  • Receptionist

    21 hours ago


    Red Deer, Alberta, Canada Mammoth Graphics 2020 Inc Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Mammoth Graphics 2020 Inc. As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Customer Service: Greet clients and...

  • Receptionist

    17 hours ago


    Red Deer, Alberta, Canada Mammoth Graphics 2020 Inc Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented Receptionist to join our team at Mammoth Graphics 2020 Inc. As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a positive experience.Key Responsibilities:Customer Service: Greet clients and...