Medical Receptionist

4 days ago


Red Deer, Canada Dream Sleep Respiratory Services Full time

**Overview**

**Responsibilities**
- Greet patients warmly and assist them with the check-in process.
- Schedule and confirm appointments using electronic health record systems such as Dentrix or Epic.
- Manage incoming calls, addressing inquiries, and directing calls to appropriate staff members.
- Maintain accurate patient records and ensure confidentiality in accordance with HIPAA regulations.
- Process patient information and insurance details efficiently.
- Assist with billing inquiries and coordinate with insurance companies as needed.
- Keep the front desk area organized and stocked with necessary supplies.
- Collaborate with dental or medical staff to ensure seamless patient care.

**Experience**
- Previous experience in a medical office or Respiratory office setting is preferred.
- Familiarity with medical terminology is essential for effective communication within the team and with patients.
- Proficiency in using phone systems and office equipment is required.
- Experience with electronic health record software such as Telus, Dentrix or Epic is a plus.
- Strong administrative skills, including attention to detail and the ability to multitask effectively in a fast-paced environment.
- Excellent interpersonal skills to provide compassionate customer service to patients.

Join our team as a Medical Receptionist and contribute to creating a welcoming environment for our patients while supporting our healthcare professionals in delivering high-quality care.

Pay: $19.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (required)

Work Location: In person

Expected start date: 2025-12-16


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